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                         <title>[ONEAD #0000082] Update of a ticket La facture de resiliation prend une periode d&#039;un mois au lieu de 2 mois.</title>
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<div> URL : <a href="http://support.sulisea.com/index.php?redirect=ticket_82&amp;noAUTO=1">http://support.sulisea.com/index.php?redirect=ticket_82&amp;noAUTO=1</a> </div>
<p class="description b"><strong>Ticket: Description</strong></p>
<p><span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Title</span>&#160;:La facture de resiliation prend une periode d&#039;un mois au lieu de 2 mois. <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Requesters</span>&#160;: Isman Ali      <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Opening date</span>&#160;:28-02-2018 07:42 <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Closing date</span>&#160;: <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Request source</span>&#160;:Helpdesk<br />
<br /><span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Associated item</span>&#160;:
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 <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Assigned to technicians</span>&#160;: Michael <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;">Status </span>&#160;: Processing (assigned)<br /> <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Urgency</span>&#160;: Very high<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Impact</span>&#160;: Very high<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Priority</span>&#160;: Very high <br />     <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;">Category </span>&#160;:Facturation Manuelle      <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Description</span>&#160;: Lors de la r&eacute;siliation d&#039;un compte abonn&eacute;e ,la facture est calcul&eacute; sur la base d&#039;un mois au lieu d&rsquo;&ecirc;tre sur la base de 2 mois.<br />
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Voir l&#039;exemple en pi&egrave;ce joint.</p>
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<div class="description b">Number of followups&#160;: 2</div>
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<div class="description b"><br /> <strong> [20-03-2018 13:54] <em>Private : No </em></strong><br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Writer </span> Isman Ali<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Description </span> &lt;p&gt;Le probl&egrave;me existe toujours .&lt;/p&gt;<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Opening date </span> 20-03-2018 13:54<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Request source </span> Helpdesk</div>
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<div class="description b"><br /> <strong> [28-02-2018 15:07] <em>Private : No </em></strong><br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Writer </span> Joel Wambugu<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Description </span> &lt;p&gt;Lors de la r&eacute;siliation, il y a l&#039;option de saisir soit un mois ou deux mois. Utilisateur doit le pr&eacute;ciser. Si le calcul s&#039;est fait sur la base d&#039;un mois, avant d&#039;actualiser il faut changer le nombre de mois et cette fonction est fonctionnelle. Merci de fournir une copie d&#039;&eacute;cran avant r&eacute;siliation lors de s&eacute;lection de nombre de mois pour faciliter la r&eacute;solution.&lt;/p&gt;<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Opening date </span> 28-02-2018 15:07<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Request source </span> Helpdesk</div>
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<div class="description b">Number of tasks&#160;: 0</div>
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