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                         <title>[ONEAD #0000151] Mise &agrave; jour d&#039;un ticket Fausse indexe precedente </title>
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<div>URL : <a href="http://support.sulisea.com/index.php?redirect=ticket_151_Ticket$1&amp;noAUTO=1">http://support.sulisea.com/index.php?redirect=ticket_151_Ticket$1&amp;noAUTO=1</a> <strong>&#160;</strong></div>
<div><strong>Sans r&eacute;ponse, le ticket sera automatiquement clos dans 30 jours</strong></div>
<div><span style="color: #888888;"><strong><span style="text-decoration: underline;">Date de r&eacute;solution</span></strong></span> : 2018-06-05 09:07<br /><span style="text-decoration: underline; color: #888888;"><strong>Type de solution</strong></span> : <br /><span style="text-decoration: underline; color: #888888;"><strong>Solution</strong></span> : <p>L'Abonné a été facturé au mois de mai. L'index a été corrigé avec le code anomalie VE.</p> </div>
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<p class="description b"><strong>Ticket : Description</strong></p>
<p><span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Titre</span>&#160;:Fausse indexe precedente  <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Date d&#039;ouverture</span>&#160;:2018-05-17 08:44 <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Source de la demande</span>&#160;:Helpdesk<br />
<br /><span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:
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 <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Assign&eacute; aux techniciens</span>&#160;: Ezekiel <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;">Statut </span>&#160;: R&eacute;solu<br /> <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Urgence</span>&#160;: Moyenne<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Impact</span>&#160;: Moyen<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;">Cat&eacute;gorie </span>&#160;:Gestion de la Client&egrave;le      <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Description</span>&#160;: Le syst&egrave;me r&eacute;cup&egrave;re une fausse indexe de d&eacute;part &quot;capture ci-jointe INDEX3&quot; qui date de 2000 &quot;capture ci-jointe INDEX2&quot; pour le nouveau abonn&eacute;e (num&eacute;ro abonn&eacute;e 14100170001) au lieu de r&eacute;cup&eacute;r&eacute; l&#039;indexe de r&eacute;siliation de l&#039;ancien abonn&eacute;e &quot;capture ci-jointe INDEX1&quot; (num&eacute;ro abonn&eacute;e de l&#039;ancien 14100170).</p>
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<div class="description b">Nombre de suivis&#160;: 0</div>
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<div class="description b">Nombre de t&acirc;ches&#160;: 0</div>
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