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                         <title>[ONEAD #0000067] Update of a ticket Impossibilit&eacute; de cr&eacute;er un dossier de succession</title>
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<div>URL : <a href="http://support.sulisea.com/index.php?redirect=ticket_67_Ticket$1&amp;noAUTO=1">http://support.sulisea.com/index.php?redirect=ticket_67_Ticket$1&amp;noAUTO=1</a> <strong>&#160;</strong></div>
<div><strong>Without a reply, the ticket will be automatically closed after 7 days</strong></div>
<div><span style="color: #888888;"><strong><span style="text-decoration: underline;">Date of solving</span></strong></span> : 15-03-2018 14:52<br /><span style="text-decoration: underline; color: #888888;"><strong>Solution type</strong></span> : <br /><span style="text-decoration: underline; color: #888888;"><strong>Solution</strong></span> : <p>Il est très possible avec la nouvelle fonctionnalité Modifier Détails de Dossier. Il suffit de modifier le Nom à l’étape 10. Voir l’exemple de Dossier <strong>2017BAL1510 </strong>le nom a été modifié et l’abonnement créé avec un autre nom</p> </div>
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<p class="description b"><strong>Ticket: Description</strong></p>
<p><span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Title</span>&#160;:Impossibilit&eacute; de cr&eacute;er un dossier de succession <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Requesters</span>&#160;: Isman Ali      <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Opening date</span>&#160;:21-02-2018 07:22 <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Closing date</span>&#160;: <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Request source</span>&#160;:Helpdesk<br />
<br /><span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Associated item</span>&#160;:
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 <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Assigned to technicians</span>&#160;: Michael <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;">Status </span>&#160;: Solved<br /> <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Urgency</span>&#160;: Medium<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Impact</span>&#160;: Medium<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Priority</span>&#160;: Medium <br />     <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;">Category </span>&#160;:Gestion de la Client&egrave;le      <br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Description</span>&#160;: Impossibilit&eacute; de cr&eacute;er un dossier de succession (ex: devis au nom du d&eacute;funt puis l&#039;abonnement au nom de l&#039;ayant droit (soit sa femme ou son fils)).</p>
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<div class="description b">Number of followups&#160;: 1</div>
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<div class="description b"><br /> <strong> [15-03-2018 14:48] <em>Private : No </em></strong><br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Writer </span> Joel Wambugu<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Description </span> &lt;p&gt;&nbsp;&lt;a href=&quot;/glpi/front/document.send.php?docid=50&quot; target=&quot;_blank&quot;&gt;&lt;img alt=&quot;2517164d-c8e65d99-5aaa87ca918ad5.90729806&quot; height=&quot;135&quot; width=&quot;244.14314516129033&quot; src=&quot;/glpi/front/document.send.php?docid=50&quot; /&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&nbsp;&lt;/p&gt;<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Opening date </span> 15-03-2018 14:48<br /> <span style="color: #8b8c8f; font-weight: bold; text-decoration: underline;"> Request source </span> Helpdesk</div>
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<div class="description b">Number of tasks&#160;: 0</div>
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