INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`) VALUES
(2735, 'Ticket', 113, 14, 1, 0, 0, '2019-01-29 14:01:13', '2019-01-29 14:01:13', NULL, '[ONEAD #0000113] Enquête de satisfaction Reporting TVA mensuel', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000113] Enqu&ecirc;te de satisfaction Reporting TVA mensuel</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Reporting TVA mensuel</p>\n<p>Date de cl&ocirc;ture : 14-01-2019 05:51</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_113_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_113_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Reporting TVA mensuel\n\nDate de clôture : 14-01-2019 05:51\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_113_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-113.1548770473.1175678117@GESCLIO', '', 'mailing'),
(2774, 'Ticket', 214, 4, 1, 0, 0, '2019-02-07 11:39:56', '2019-02-07 11:39:56', NULL, '[ONEAD #0000214] Mise à jour d\'un ticket Changement compteur (Ali-Sabieh) ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000214] Mise &agrave; jour d&#039;un ticket Changement compteur (Ali-Sabieh) </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_214&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_214&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:Changement compteur (Ali-Sabieh)  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:2018-12-03 13:16 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: En attente<br />  <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assign&eacute; aux groupes</span>&#160;: Onead Admin <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Gestion de la Client&egrave;le      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: Vous trouverez c-joint une liste des compteurs changer mais qu&#039;on ne vois pas dans l&#039;onglet d&eacute;placement compteur de d&eacute;taille de compte.<br />\n<br />\nLorsque ces derniers ne sort pas dans le d&eacute;placement compteur leurs abonn&eacute;es ne sort pas aussi dans le bordereau de repasse.</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 3</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [2019-02-07 11:39] <em>Priv&eacute; : Non </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> R&eacute;dacteur </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;On voit bien le mouvement du compteur dans Afficher d&eacute;tails de compte!! Merci de v&eacute;rifier et confirmer.&lt;/p&gt;&lt;p&gt;&nbsp;&lt;/p&gt;&lt;p&gt;&nbsp;&lt;a href=&quot;/glpi/front/document.send.php?docid=263&quot; target=&quot;_blank&quot;&gt;&lt;img alt=&quot;1a13e58c-c8e65d99-5c5c18bc001578.04016695&quot; height=&quot;150.99999999999997&quot; width=&quot;270.7933333333333&quot; src=&quot;/glpi/front/document.send.php?docid=263&quot; /&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&nbsp;&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture </span> 2019-02-07 11:39<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [2018-12-06 07:27] <em>Priv&eacute; : Non </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> R&eacute;dacteur </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Fichier bien re&ccedil;u merci, probl&egrave;me en cours d&#039;analyse avant r&eacute;solution.&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture </span> 2018-12-06 07:27<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [2018-12-04 04:51] <em>Priv&eacute; : Non </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> R&eacute;dacteur </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Merci de nous fournir ces informations en fichier Excel bien libell&eacute;es pour faciliter la r&eacute;solution du probl&egrave;me (no abonn&eacute;, no de compteur d&eacute;pos&eacute; et pos&eacute;).&lt;/p&gt;&lt;p&gt;En prenant un compteur par hasard &quot;17S014599&quot; je vois qu&#039;il est dans le d&eacute;partement technique, cela veut dire qu&#039;il n&#039;est pas m&ecirc;me pos&eacute; sur le terrain.&lt;/p&gt;&lt;p&gt;&nbsp;&lt;/p&gt;&lt;p&gt;&nbsp;&lt;a href=&quot;/glpi/front/document.send.php?docid=235&quot; target=&quot;_blank&quot;&gt;&lt;img alt=&quot;2517164d-c8e65d99-5c0607dbb83876.32003202&quot; height=&quot;205&quot; width=&quot;341.45608628659477&quot; src=&quot;/glpi/front/document.send.php?docid=235&quot; /&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&nbsp;&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture </span> 2018-12-04 04:51<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_214&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : Changement compteur (Ali-Sabieh) \n Demandeurs : Isman Ali \n Date d\'ouverture : 2018-12-03 13:16\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nStatut : En attente\n Assigné aux groupes : Onead Admin \n Urgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Gestion de la Clientèle \n Description : Vous trouverez c-joint une liste des compteurs changer mais qu\'on ne vois pas dans l\'onglet déplacement compteur de détaille de compte.\n\nLorsque ces derniers ne sort pas dans le déplacement compteur leurs abonnées ne sort pas aussi dans le bordereau de repasse.\n\nNombre de suivis : 3\n\n[2019-02-07 11:39] Privé : Non\n Rédacteur Joel Wambugu\n Description \nOn voit bien le mouvement du compteur dans Afficher détails de compte!! Merci de vérifier et confirmer.\n\nDate d\'ouverture 2019-02-07 11:39\n Source de la demande Helpdesk\n\n[2018-12-06 07:27] Privé : Non\n Rédacteur Joel Wambugu\n Description \nFichier bien reçu merci, problème en cours d\'analyse avant résolution.\n Date d\'ouverture 2018-12-06 07:27\n Source de la demande Helpdesk\n\n[2018-12-04 04:51] Privé : Non\n Rédacteur Joel Wambugu\n Description \nMerci de nous fournir ces informations en fichier Excel bien libellées pour faciliter la résolution du problème (no abonné, no de compteur déposé et posé).\nEn prenant un compteur par hasard \"17S014599\" je vois qu\'il est dans le département technique, cela veut dire qu\'il n\'est pas même posé sur le terrain.\n\nDate d\'ouverture 2018-12-04 04:51\n Source de la demande Helpdesk\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-214.1549539596.1875556444@GESCLIO', '[\"234\",\"236\",\"234\",\"236\"]', 'mailing'),
(2818, 'Ticket', 229, 14, 1, 0, 0, '2019-02-14 10:01:38', '2019-02-14 10:01:38', NULL, '[ONEAD #0000229] Enquête de satisfaction Annuler encaissement ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000229] Enqu&ecirc;te de satisfaction Annuler encaissement </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Annuler encaissement </p>\n<p>Date de cl&ocirc;ture : 31-01-2019 07:45</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_229_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_229_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Annuler encaissement \n\nDate de clôture : 31-01-2019 07:45\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_229_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-229.1550138498.1767773549@GESCLIO', '[\"257\"]', 'mailing'),
(2824, 'Ticket', 219, 4, 1, 0, 0, '2019-02-14 12:19:30', '2019-02-14 12:19:30', NULL, '[ONEAD #0000219] Mise à jour d\'un ticket Recherche liste de réouverture ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000219] Mise &agrave; jour d&#039;un ticket Recherche liste de r&eacute;ouverture </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_219&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_219&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:Recherche liste de r&eacute;ouverture  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:2018-12-20 13:50 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: En attente<br />  <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assign&eacute; aux groupes</span>&#160;: Onead Admin <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Gestion de la D&egrave;tte      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: Lors de la saisie de r&eacute;ouverture on arrive pas &agrave; retrouver la liste avec le num&eacute;ro de r&eacute;f&eacute;rence (reouverture erreur 2) et lorsque qu&#039;on retrouve avec le num&eacute;ro abonn&eacute;e le r&eacute;sultat de la recherche est multipli&eacute; (reouverture erreur).</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 3</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [2019-02-05 04:49] <em>Priv&eacute; : Non </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> R&eacute;dacteur </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Merci de r&eacute;pondre &agrave; ce ticket, sinon on va le cl&ocirc;turer.&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture </span> 2019-02-05 04:49<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [2019-01-17 06:45] <em>Priv&eacute; : Non </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> R&eacute;dacteur </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Mais quelle erreur?? Il faut toujours joindre des justificatifs pour tout probl&egrave;me soulev&eacute; pour faciliter la r&eacute;solution. Donne-nous un cas r&eacute;cent.&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture </span> 2019-01-17 06:45<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [2019-01-15 07:13] <em>Priv&eacute; : Non </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> R&eacute;dacteur </span> Isman Ali<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> y&#039;a toujours l&#039;erreur, veuillez v&eacute;rifier par vous meme <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture </span> 2019-01-15 07:13<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_219&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : Recherche liste de réouverture \n Demandeurs : Isman Ali \n Date d\'ouverture : 2018-12-20 13:50\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nStatut : En attente\n Assigné aux groupes : Onead Admin \n Urgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Gestion de la Dètte \n Description : Lors de la saisie de réouverture on arrive pas à retrouver la liste avec le numéro de référence (reouverture erreur 2) et lorsque qu\'on retrouve avec le numéro abonnée le résultat de la recherche est multiplié (reouverture erreur).\n\nNombre de suivis : 3\n\n[2019-02-05 04:49] Privé : Non\n Rédacteur Joel Wambugu\n Description \nMerci de répondre à ce ticket, sinon on va le clôturer.\n Date d\'ouverture 2019-02-05 04:49\n Source de la demande Helpdesk\n\n[2019-01-17 06:45] Privé : Non\n Rédacteur Joel Wambugu\n Description \nMais quelle erreur?? Il faut toujours joindre des justificatifs pour tout problème soulevé pour faciliter la résolution. Donne-nous un cas récent.\n Date d\'ouverture 2019-01-17 06:45\n Source de la demande Helpdesk\n\n[2019-01-15 07:13] Privé : Non\n Rédacteur Isman Ali\n Description y\'a toujours l\'erreur, veuillez vérifier par vous meme \n Date d\'ouverture 2019-01-15 07:13\n Source de la demande Helpdesk\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-219.1550146770.33522469@GESCLIO', '[\"244\",\"245\",\"246\",\"270\",\"244\",\"245\",\"246\",\"270\"]', 'mailing'),
(2836, 'Ticket', 231, 14, 1, 0, 0, '2019-02-18 07:10:55', '2019-02-18 07:10:55', NULL, '[ONEAD #0000231] Enquête de satisfaction résiliation abonner ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000231] Enqu&ecirc;te de satisfaction r&eacute;siliation abonner </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : r&eacute;siliation abonner </p>\n<p>Date de cl&ocirc;ture : 2019-02-14 08:02</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_231_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_231_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : résiliation abonner \n\nDate de clôture : 2019-02-14 08:02\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_231_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-231.1550473855.1640864449@GESCLIO', '[\"261\"]', 'mailing'),
(2857, 'Ticket', 236, 14, 1, 0, 0, '2019-02-19 11:41:48', '2019-02-19 11:41:48', NULL, '[ONEAD #0000236] Enquête de satisfaction résiliation ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000236] Enqu&ecirc;te de satisfaction r&eacute;siliation </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : r&eacute;siliation </p>\n<p>Date de cl&ocirc;ture : 2019-02-14 08:13</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_236_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_236_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : résiliation \n\nDate de clôture : 2019-02-14 08:13\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_236_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-236.1550576509.1435771704@GESCLIO', '[\"266\"]', 'mailing'),
(2876, 'Ticket', 214, 14, 1, 0, 0, '2019-02-21 09:41:26', '2019-02-21 09:41:26', NULL, '[ONEAD #0000214] Enquête de satisfaction Changement compteur (Ali-Sabieh) ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000214] Enqu&ecirc;te de satisfaction Changement compteur (Ali-Sabieh) </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Changement compteur (Ali-Sabieh) </p>\n<p>Date de cl&ocirc;ture : 2019-02-14 07:16</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_214_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_214_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Changement compteur (Ali-Sabieh) \n\nDate de clôture : 2019-02-14 07:16\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_214_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-214.1550742086.1605687588@GESCLIO', '', 'mailing'),
(2877, 'Ticket', 201, 14, 1, 0, 0, '2019-02-21 09:41:26', '2019-02-21 09:41:26', NULL, '[ONEAD #0000201] Enquête de satisfaction Régression (Erreur de saisie)', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000201] Enqu&ecirc;te de satisfaction R&eacute;gression (Erreur de saisie)</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : R&eacute;gression (Erreur de saisie)</p>\n<p>Date de cl&ocirc;ture : 2019-02-14 07:37</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_201_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_201_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Régression (Erreur de saisie)\n\nDate de clôture : 2019-02-14 07:37\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_201_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-201.1550742086.683243839@GESCLIO', '', 'mailing'),
(2878, 'Ticket', 219, 14, 1, 0, 0, '2019-02-21 09:41:26', '2019-02-21 09:41:26', NULL, '[ONEAD #0000219] Enquête de satisfaction Recherche liste de réouverture ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000219] Enqu&ecirc;te de satisfaction Recherche liste de r&eacute;ouverture </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Recherche liste de r&eacute;ouverture </p>\n<p>Date de cl&ocirc;ture : 2019-02-14 12:21</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_219_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_219_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Recherche liste de réouverture \n\nDate de clôture : 2019-02-14 12:21\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_219_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-219.1550742086.2142205640@GESCLIO', '', 'mailing'),
(2893, 'Ticket', 221, 14, 1, 0, 0, '2019-02-25 20:47:51', '2019-02-25 20:47:51', NULL, '[ONEAD #0000221] Enquête de satisfaction PROBLEME DE RECU', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000221] Enqu&ecirc;te de satisfaction PROBLEME DE RECU</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : PROBLEME DE RECU</p>\n<p>Date de cl&ocirc;ture : 14-02-2019 07:31</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_221_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_221_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : PROBLEME DE RECU\n\nDate de clôture : 14-02-2019 07:31\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_221_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-221.1551127671.866673303@GESCLIO', '[\"248\"]', 'mailing'),
(2894, 'Ticket', 222, 14, 1, 0, 0, '2019-02-25 20:47:51', '2019-02-25 20:47:51', NULL, '[ONEAD #0000222] Enquête de satisfaction typologie ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000222] Enqu&ecirc;te de satisfaction typologie </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : typologie </p>\n<p>Date de cl&ocirc;ture : 14-02-2019 08:18</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_222_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_222_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : typologie \n\nDate de clôture : 14-02-2019 08:18\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_222_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-222.1551127671.105188822@GESCLIO', '[\"249\"]', 'mailing'),
(2911, 'Ticket', 235, 14, 1, 0, 0, '2019-03-03 12:56:47', '2019-03-03 12:56:47', NULL, '[ONEAD #0000235] Enquête de satisfaction liste de coupure', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000235] Enqu&ecirc;te de satisfaction liste de coupure</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : liste de coupure</p>\n<p>Date de cl&ocirc;ture : 14-02-2019 08:07</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_235_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_235_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : liste de coupure\n\nDate de clôture : 14-02-2019 08:07\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_235_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-235.1551617807.463967288@GESCLIO', '[\"265\"]', 'mailing'),
(2935, 'Ticket', 244, 4, 1, 0, 0, '2019-03-05 09:27:18', '2019-03-05 09:27:18', NULL, '[ONEAD #0000244] Update of a ticket FACTURE IMPAYÉES NON DISPONIBLE DANS GESCLIO ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'j.wambugu@sulis.co.ke', 'M@gics Help Desk', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000244] Update of a ticket FACTURE IMPAY&Eacute;ES NON DISPONIBLE DANS GESCLIO </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_244\">http://support.sulisea.com/index.php?redirect=ticket_244</a> </div>\n<p class=\"description b\"><strong>Ticket: Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Title</span>&#160;:FACTURE IMPAY&Eacute;ES NON DISPONIBLE DANS GESCLIO  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requesters</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date</span>&#160;:2019-03-03 12:43 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Closing date</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Associated item</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assigned to technicians</span>&#160;: Kariuki Peter <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Processing (assigned)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgency</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priority</span>&#160;: Medium <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Category </span>&#160;:Gestion de la Client&egrave;le      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: plusieurs facture manque a cette abonner, dans l&#039;ancien systemes les factures sont l&agrave; mais dans GESTCLIO les factures n&#039;existent pas veuillez voir les scans.</p>\n<br /></p>\n<div class=\"description b\">Number of followups&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Number of tasks&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Automatically generated by GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_244 \n\nTicket: Description\n\nTitle : FACTURE IMPAYÉES NON DISPONIBLE DANS GESCLIO \n Requesters : Isman Ali \n Opening date : 2019-03-03 12:43\n Closing date : \n Request source : Helpdesk\nAssociated item :\n\nAssigned to technicians : Kariuki Peter \n Status : Processing (assigned)\n\nUrgency : Medium\n Impact : Medium\n Priority : Medium\n\nCategory : Gestion de la Clientèle \n Description : plusieurs facture manque a cette abonner, dans l\'ancien systemes les factures sont là mais dans GESTCLIO les factures n\'existent pas veuillez voir les scans.\n\nNumber of followups : 0\n\nNumber of tasks : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-244.1551778038.1149190394@GESCLIO', '[\"281\",\"282\"]', 'mailing'),
(2936, 'Ticket', 244, 4, 1, 0, 0, '2019-03-05 09:27:18', '2019-03-05 09:27:18', NULL, '[ONEAD #0000244] Mise à jour d\'un ticket FACTURE IMPAYÉES NON DISPONIBLE DANS GESCLIO ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000244] Mise &agrave; jour d&#039;un ticket FACTURE IMPAY&Eacute;ES NON DISPONIBLE DANS GESCLIO </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_244&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_244&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:FACTURE IMPAY&Eacute;ES NON DISPONIBLE DANS GESCLIO  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:2019-03-03 12:43 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assign&eacute; aux techniciens</span>&#160;: Kariuki Peter <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: En cours (Attribu&eacute;)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Gestion de la Client&egrave;le      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: plusieurs facture manque a cette abonner, dans l&#039;ancien systemes les factures sont l&agrave; mais dans GESTCLIO les factures n&#039;existent pas veuillez voir les scans.</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_244&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : FACTURE IMPAYÉES NON DISPONIBLE DANS GESCLIO \n Demandeurs : Isman Ali \n Date d\'ouverture : 2019-03-03 12:43\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nAssigné aux techniciens : Kariuki Peter \n Statut : En cours (Attribué)\n\nUrgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Gestion de la Clientèle \n Description : plusieurs facture manque a cette abonner, dans l\'ancien systemes les factures sont là mais dans GESTCLIO les factures n\'existent pas veuillez voir les scans.\n\nNombre de suivis : 0\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-244.1551778038.343066493@GESCLIO', '[\"281\",\"282\",\"281\",\"282\"]', 'mailing');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`) VALUES
(2946, 'Ticket', 238, 14, 1, 0, 0, '2019-03-11 05:37:37', '2019-03-11 05:37:37', NULL, '[ONEAD #0000238] Enquête de satisfaction Affichage de numero de devis ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000238] Enqu&ecirc;te de satisfaction Affichage de numero de devis </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Affichage de numero de devis </p>\n<p>Date de cl&ocirc;ture : 2019-02-14 08:16</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_238_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_238_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Affichage de numero de devis \n\nDate de clôture : 2019-02-14 08:16\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_238_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-238.1552282657.1014890575@GESCLIO', '', 'mailing'),
(2947, 'Ticket', 240, 14, 1, 0, 0, '2019-03-11 05:37:37', '2019-03-11 05:37:37', NULL, '[ONEAD #0000240] Enquête de satisfaction probleme de saisi de devis', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000240] Enqu&ecirc;te de satisfaction probleme de saisi de devis</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : probleme de saisi de devis</p>\n<p>Date de cl&ocirc;ture : 2019-03-07 08:05</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_240_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_240_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : probleme de saisi de devis\n\nDate de clôture : 2019-03-07 08:05\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_240_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-240.1552282657.768353507@GESCLIO', '', 'mailing'),
(2948, 'Ticket', 247, 4, 1, 0, 0, '2019-03-11 08:45:57', '2019-03-11 08:45:57', NULL, '[ONEAD #0000247] Update of a ticket probleme de facturation ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'j.wambugu@sulis.co.ke', 'M@gics Help Desk', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000247] Update of a ticket probleme de facturation </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_247\">http://support.sulisea.com/index.php?redirect=ticket_247</a> </div>\n<p class=\"description b\"><strong>Ticket: Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Title</span>&#160;:probleme de facturation  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requesters</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date</span>&#160;:2019-03-07 07:15 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Closing date</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Associated item</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assigned to technicians</span>&#160;: Michael <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Processing (assigned)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgency</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priority</span>&#160;: Medium <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Category </span>&#160;:Rel&egrave;ve et Facturation Mensuelles      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: cette abonn&eacute; a pour nouveau index 8 et son ancien index est de 0 alors que sa consommation factur&eacute; est 60, sachons que la saisie d&#039;index a &eacute;t&eacute; bien fait donc 8 veuillez voir cet probl&egrave;me</p>\n<br /></p>\n<div class=\"description b\">Number of followups&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Number of tasks&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Automatically generated by GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_247 \n\nTicket: Description\n\nTitle : probleme de facturation \n Requesters : Isman Ali \n Opening date : 2019-03-07 07:15\n Closing date : \n Request source : Helpdesk\nAssociated item :\n\nAssigned to technicians : Michael \n Status : Processing (assigned)\n\nUrgency : Medium\n Impact : Medium\n Priority : Medium\n\nCategory : Relève et Facturation Mensuelles \n Description : cette abonné a pour nouveau index 8 et son ancien index est de 0 alors que sa consommation facturé est 60, sachons que la saisie d\'index a été bien fait donc 8 veuillez voir cet problème\n\nNumber of followups : 0\n\nNumber of tasks : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-247.1552293970.760378883@GESCLIO', '[\"287\"]', 'mailing'),
(2949, 'Ticket', 247, 4, 1, 0, 0, '2019-03-11 08:45:57', '2019-03-11 08:45:57', NULL, '[ONEAD #0000247] Mise à jour d\'un ticket probleme de facturation ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000247] Mise &agrave; jour d&#039;un ticket probleme de facturation </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_247&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_247&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:probleme de facturation  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:2019-03-07 07:15 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assign&eacute; aux techniciens</span>&#160;: Michael <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: En cours (Attribu&eacute;)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Rel&egrave;ve et Facturation Mensuelles      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: cette abonn&eacute; a pour nouveau index 8 et son ancien index est de 0 alors que sa consommation factur&eacute; est 60, sachons que la saisie d&#039;index a &eacute;t&eacute; bien fait donc 8 veuillez voir cet probl&egrave;me</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_247&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : probleme de facturation \n Demandeurs : Isman Ali \n Date d\'ouverture : 2019-03-07 07:15\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nAssigné aux techniciens : Michael \n Statut : En cours (Attribué)\n\nUrgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Relève et Facturation Mensuelles \n Description : cette abonné a pour nouveau index 8 et son ancien index est de 0 alors que sa consommation facturé est 60, sachons que la saisie d\'index a été bien fait donc 8 veuillez voir cet problème\n\nNombre de suivis : 0\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-247.1552293970.615631734@GESCLIO', '[\"287\",\"287\"]', 'mailing'),
(2960, 'Ticket', 223, 14, 1, 0, 0, '2019-03-13 10:01:56', '2019-03-13 10:01:56', NULL, '[ONEAD #0000223] Enquête de satisfaction Annulation encaissement ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000223] Enqu&ecirc;te de satisfaction Annulation encaissement </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Annulation encaissement </p>\n<p>Date de cl&ocirc;ture : 2019-03-05 12:20</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_223_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_223_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Annulation encaissement \n\nDate de clôture : 2019-03-05 12:20\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_223_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-223.1552471316.583589073@GESCLIO', '', 'mailing'),
(2961, 'Ticket', 245, 14, 1, 0, 0, '2019-03-13 10:01:56', '2019-03-13 10:01:56', NULL, '[ONEAD #0000245] Enquête de satisfaction détails de la facture de résiliation ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000245] Enqu&ecirc;te de satisfaction d&eacute;tails de la facture de r&eacute;siliation </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : d&eacute;tails de la facture de r&eacute;siliation </p>\n<p>Date de cl&ocirc;ture : 2019-03-07 07:38</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_245_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_245_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : détails de la facture de résiliation \n\nDate de clôture : 2019-03-07 07:38\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_245_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-245.1552471316.1534760718@GESCLIO', '[\"283\",\"284\"]', 'mailing'),
(2974, 'Ticket', 234, 14, 1, 0, 0, '2019-03-16 19:47:43', '2019-03-16 19:47:43', NULL, '[ONEAD #0000234] Enquête de satisfaction facture', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000234] Enqu&ecirc;te de satisfaction facture</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : facture</p>\n<p>Date de cl&ocirc;ture : 2019-03-13 07:21</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_234_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_234_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : facture\n\nDate de clôture : 2019-03-13 07:21\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_234_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-234.1552765663.1851285258@GESCLIO', '', 'mailing'),
(2975, 'Ticket', 241, 14, 1, 0, 0, '2019-03-16 19:47:43', '2019-03-16 19:47:43', NULL, '[ONEAD #0000241] Enquête de satisfaction probleme de facture ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000241] Enqu&ecirc;te de satisfaction probleme de facture </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : probleme de facture </p>\n<p>Date de cl&ocirc;ture : 2019-03-14 09:00</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_241_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_241_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : probleme de facture \n\nDate de clôture : 2019-03-14 09:00\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_241_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-241.1552765663.406206275@GESCLIO', '', 'mailing'),
(2997, 'Ticket', 218, 14, 1, 0, 0, '2019-03-28 07:26:07', '2019-03-28 07:26:07', NULL, '[ONEAD #0000218] Enquête de satisfaction maquette facturation (report)', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000218] Enqu&ecirc;te de satisfaction maquette facturation (report)</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : maquette facturation (report)</p>\n<p>Date de cl&ocirc;ture : 2019-03-25 06:25</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_218_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_218_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : maquette facturation (report)\n\nDate de clôture : 2019-03-25 06:25\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_218_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-218.1553757967.1192076765@GESCLIO', '[\"243\"]', 'mailing'),
(3005, 'Ticket', 250, 14, 1, 0, 0, '2019-04-02 06:17:10', '2019-04-02 06:17:10', NULL, '[ONEAD #0000250] Enquête de satisfaction rapport Annulation de facture', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000250] Enqu&ecirc;te de satisfaction rapport Annulation de facture</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : rapport Annulation de facture</p>\n<p>Date de cl&ocirc;ture : 2019-03-25 06:41</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_250_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_250_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : rapport Annulation de facture\n\nDate de clôture : 2019-03-25 06:41\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_250_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-250.1554185830.1296236355@GESCLIO', '', 'mailing'),
(3007, 'Ticket', 233, 14, 1, 0, 0, '2019-04-04 14:39:06', '2019-04-04 14:39:06', NULL, '[ONEAD #0000233] Enquête de satisfaction demande d\'ajout d\'une colonne ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000233] Enqu&ecirc;te de satisfaction demande d&#039;ajout d&#039;une colonne </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : demande d&#039;ajout d&#039;une colonne </p>\n<p>Date de cl&ocirc;ture : 25-03-2019 06:38</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_233_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_233_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : demande d\'ajout d\'une colonne \n\nDate de clôture : 25-03-2019 06:38\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_233_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-233.1554388747.1578040352@GESCLIO', '[\"262\",\"269\"]', 'mailing'),
(3022, 'Ticket', 226, 14, 1, 0, 0, '2019-04-09 06:20:31', '2019-04-09 06:20:31', NULL, '[ONEAD #0000226] Enquête de satisfaction Rapport de l\'encaissement ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000226] Enqu&ecirc;te de satisfaction Rapport de l&#039;encaissement </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Rapport de l&#039;encaissement </p>\n<p>Date de cl&ocirc;ture : 2019-04-07 07:17</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_226_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_226_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Rapport de l\'encaissement \n\nDate de clôture : 2019-04-07 07:17\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_226_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-226.1554790831.1375262550@GESCLIO', '', 'mailing'),
(3038, 'Ticket', 251, 14, 1, 0, 0, '2019-04-11 06:44:56', '2019-04-11 06:44:56', NULL, '[ONEAD #0000251] Enquête de satisfaction erreur de la période  de facturation ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000251] Enqu&ecirc;te de satisfaction erreur de la p&eacute;riode  de facturation </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : erreur de la p&eacute;riode  de facturation </p>\n<p>Date de cl&ocirc;ture : 07-04-2019 07:25</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_251_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_251_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : erreur de la période de facturation \n\nDate de clôture : 07-04-2019 07:25\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_251_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-251.1554965096.37659125@GESCLIO', '[\"296\"]', 'mailing'),
(3039, 'Ticket', 252, 14, 1, 0, 0, '2019-04-11 06:44:56', '2019-04-11 06:44:56', NULL, '[ONEAD #0000252] Enquête de satisfaction Anomalie sur le code payeur et typologie.', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000252] Enqu&ecirc;te de satisfaction Anomalie sur le code payeur et typologie.</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Anomalie sur le code payeur et typologie.</p>\n<p>Date de cl&ocirc;ture : 07-04-2019 07:30</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_252_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_252_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Anomalie sur le code payeur et typologie.\n\nDate de clôture : 07-04-2019 07:30\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_252_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-252.1554965096.266301654@GESCLIO', '[\"297\"]', 'mailing'),
(3040, 'Ticket', 248, 14, 1, 0, 0, '2019-04-11 06:44:56', '2019-04-11 06:44:56', NULL, '[ONEAD #0000248] Enquête de satisfaction Réouverture abonnée ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000248] Enqu&ecirc;te de satisfaction R&eacute;ouverture abonn&eacute;e </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : R&eacute;ouverture abonn&eacute;e </p>\n<p>Date de cl&ocirc;ture : 07-04-2019 07:34</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_248_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_248_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Réouverture abonnée \n\nDate de clôture : 07-04-2019 07:34\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_248_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-248.1554965096.393378949@GESCLIO', '[\"288\",\"289\",\"290\"]', 'mailing'),
(3046, 'Ticket', 232, 14, 1, 0, 0, '2019-04-15 12:59:16', '2019-04-15 12:59:16', NULL, '[ONEAD #0000232] Enquête de satisfaction matricule et code payeur ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000232] Enqu&ecirc;te de satisfaction matricule et code payeur </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : matricule et code payeur </p>\n<p>Date de cl&ocirc;ture : 07-04-2019 07:26</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_232_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_232_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : matricule et code payeur \n\nDate de clôture : 07-04-2019 07:26\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_232_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-232.1555333156.610444735@GESCLIO', '[\"272\"]', 'mailing'),
(3047, 'Ticket', 212, 14, 1, 0, 0, '2019-04-15 12:59:16', '2019-04-15 12:59:16', NULL, '[ONEAD #0000212] Enquête de satisfaction Modification facture manuelle ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000212] Enqu&ecirc;te de satisfaction Modification facture manuelle </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Modification facture manuelle </p>\n<p>Date de cl&ocirc;ture : 10-04-2019 09:04</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_212_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_212_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Modification facture manuelle \n\nDate de clôture : 10-04-2019 09:04\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_212_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-212.1555333156.630752588@GESCLIO', '[\"231\"]', 'mailing'),
(3070, 'Ticket', 254, 14, 1, 0, 0, '2019-04-25 12:10:12', '2019-04-25 12:10:12', NULL, '[ONEAD #0000254] Enquête de satisfaction INCOHÉRENCE AU NIVEAU DU DEVIS ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000254] Enqu&ecirc;te de satisfaction INCOH&Eacute;RENCE AU NIVEAU DU DEVIS </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : INCOH&Eacute;RENCE AU NIVEAU DU DEVIS </p>\n<p>Date de cl&ocirc;ture : 2019-04-11 07:36</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_254_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_254_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : INCOHÉRENCE AU NIVEAU DU DEVIS \n\nDate de clôture : 2019-04-11 07:36\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_254_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-254.1556194212.1164245251@GESCLIO', '[\"299\"]', 'mailing'),
(3071, 'Ticket', 253, 14, 1, 0, 0, '2019-04-25 12:10:12', '2019-04-25 12:10:12', NULL, '[ONEAD #0000253] Enquête de satisfaction Erreur de facture manuel en double ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000253] Enqu&ecirc;te de satisfaction Erreur de facture manuel en double </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Erreur de facture manuel en double </p>\n<p>Date de cl&ocirc;ture : 2019-04-14 08:42</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_253_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_253_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Erreur de facture manuel en double \n\nDate de clôture : 2019-04-14 08:42\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_253_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-253.1556194212.644591639@GESCLIO', '[\"304\",\"298\",\"301\",\"302\"]', 'mailing'),
(3073, 'Ticket', 246, 14, 1, 0, 0, '2019-04-28 09:19:14', '2019-04-28 09:19:14', NULL, '[ONEAD #0000246] Enquête de satisfaction Abonnées assainissement seul', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000246] Enqu&ecirc;te de satisfaction Abonn&eacute;es assainissement seul</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Abonn&eacute;es assainissement seul</p>\n<p>Date de cl&ocirc;ture : 10-04-2019 09:03</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_246_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_246_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Abonnées assainissement seul\n\nDate de clôture : 10-04-2019 09:03\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_246_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-246.1556443154.520572144@GESCLIO', '[\"285\",\"286\"]', 'mailing');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`) VALUES
(3078, 'Ticket', 237, 14, 1, 0, 0, '2019-05-07 08:03:22', '2019-05-07 08:03:22', NULL, '[ONEAD #0000237] Enquête de satisfaction Probleme dans le devis', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000237] Enqu&ecirc;te de satisfaction Probleme dans le devis</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Probleme dans le devis</p>\n<p>Date de cl&ocirc;ture : 2019-04-07 07:35</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_237_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_237_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Probleme dans le devis\n\nDate de clôture : 2019-04-07 07:35\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_237_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-237.1557216202.2095230254@GESCLIO', '[\"267\",\"295\"]', 'mailing'),
(3090, 'Ticket', 186, 14, 1, 0, 0, '2019-05-15 11:42:13', '2019-05-15 11:42:13', NULL, '[ONEAD #0000186] Enquête de satisfaction Portefeuille abonnée', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000186] Enqu&ecirc;te de satisfaction Portefeuille abonn&eacute;e</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Portefeuille abonn&eacute;e</p>\n<p>Date de cl&ocirc;ture : 2019-05-14 10:01</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_186_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_186_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Portefeuille abonnée\n\nDate de clôture : 2019-05-14 10:01\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_186_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-186.1557920534.1895403446@GESCLIO', '[\"198\"]', 'mailing'),
(3091, 'Ticket', 257, 14, 1, 0, 0, '2019-05-15 11:42:13', '2019-05-15 11:42:13', NULL, '[ONEAD #0000257] Enquête de satisfaction échéance ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000257] Enqu&ecirc;te de satisfaction &eacute;ch&eacute;ance </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : &eacute;ch&eacute;ance </p>\n<p>Date de cl&ocirc;ture : 2019-05-14 10:04</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_257_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_257_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : échéance \n\nDate de clôture : 2019-05-14 10:04\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_257_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-257.1557920534.573376917@GESCLIO', '[\"309\",\"310\"]', 'mailing'),
(3093, 'Ticket', 128, 14, 1, 0, 0, '2019-05-21 05:34:35', '2019-05-21 05:34:35', NULL, '[ONEAD #0000128] Enquête de satisfaction Facture impayée (Marqué) ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000128] Enqu&ecirc;te de satisfaction Facture impay&eacute;e (Marqu&eacute;) </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Facture impay&eacute;e (Marqu&eacute;) </p>\n<p>Date de cl&ocirc;ture : 2019-05-14 10:07</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_128_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_128_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Facture impayée (Marqué) \n\nDate de clôture : 2019-05-14 10:07\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_128_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-128.1558416875.1282730393@GESCLIO', '', 'mailing'),
(3094, 'Ticket', 255, 14, 1, 0, 0, '2019-05-21 05:34:35', '2019-05-21 05:34:35', NULL, '[ONEAD #0000255] Enquête de satisfaction demande de filsan pour la résiliation et la réouverture d\'abonnement ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000255] Enqu&ecirc;te de satisfaction demande de filsan pour la r&eacute;siliation et la r&eacute;ouverture d&#039;abonnement </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : demande de filsan pour la r&eacute;siliation et la r&eacute;ouverture d&#039;abonnement </p>\n<p>Date de cl&ocirc;ture : 2019-05-16 09:05</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_255_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_255_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : demande de filsan pour la résiliation et la réouverture d\'abonnement \n\nDate de clôture : 2019-05-16 09:05\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_255_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-255.1558416876.1889832915@GESCLIO', '', 'mailing'),
(3095, 'Ticket', 230, 14, 1, 0, 0, '2019-05-21 05:34:35', '2019-05-21 05:34:35', NULL, '[ONEAD #0000230] Enquête de satisfaction Rapport encaissement ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000230] Enqu&ecirc;te de satisfaction Rapport encaissement </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Rapport encaissement </p>\n<p>Date de cl&ocirc;ture : 2019-05-16 11:25</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_230_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_230_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Rapport encaissement \n\nDate de clôture : 2019-05-16 11:25\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_230_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-230.1558416876.2038412379@GESCLIO', '', 'mailing'),
(3107, 'Ticket', 242, 14, 1, 0, 0, '2019-05-24 08:08:54', '2019-05-24 08:08:54', NULL, '[ONEAD #0000242] Enquête de satisfaction ÉCHÉANCE ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000242] Enqu&ecirc;te de satisfaction &Eacute;CH&Eacute;ANCE </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : &Eacute;CH&Eacute;ANCE </p>\n<p>Date de cl&ocirc;ture : 2019-05-14 10:02</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_242_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_242_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : ÉCHÉANCE \n\nDate de clôture : 2019-05-14 10:02\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_242_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-242.1558685334.1789418026@GESCLIO', '[\"280\"]', 'mailing'),
(3108, 'Ticket', 211, 14, 1, 0, 0, '2019-05-24 08:08:54', '2019-05-24 08:08:54', NULL, '[ONEAD #0000211] Enquête de satisfaction Échéance en double ( régression) ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000211] Enqu&ecirc;te de satisfaction &Eacute;ch&eacute;ance en double ( r&eacute;gression) </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : &Eacute;ch&eacute;ance en double ( r&eacute;gression) </p>\n<p>Date de cl&ocirc;ture : 2019-05-14 10:05</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_211_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_211_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Échéance en double ( régression) \n\nDate de clôture : 2019-05-14 10:05\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_211_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-211.1558685334.435878645@GESCLIO', '[\"230\"]', 'mailing'),
(3115, 'Ticket', 145, 14, 1, 0, 0, '2019-06-02 11:18:26', '2019-06-02 11:18:26', NULL, '[ONEAD #0000145] Enquête de satisfaction Messagerie de portefeuille & visue observation ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000145] Enqu&ecirc;te de satisfaction Messagerie de portefeuille &amp; visue observation </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Messagerie de portefeuille &amp; visue observation </p>\n<p>Date de cl&ocirc;ture : 10-04-2019 09:02</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_145_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_145_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Messagerie de portefeuille &amp; visue observation \n\nDate de clôture : 10-04-2019 09:02\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_145_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-145.1559474306.2140179074@GESCLIO', '[\"300\"]', 'mailing'),
(3116, 'Ticket', 258, 14, 1, 0, 0, '2019-06-02 11:18:26', '2019-06-02 11:18:26', NULL, '[ONEAD #0000258] Enquête de satisfaction probleme de numero de compteur ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000258] Enqu&ecirc;te de satisfaction probleme de numero de compteur </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : probleme de numero de compteur </p>\n<p>Date de cl&ocirc;ture : 30-05-2019 07:20</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_258_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_258_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : probleme de numero de compteur \n\nDate de clôture : 30-05-2019 07:20\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_258_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-258.1559474306.890330657@GESCLIO', '[\"315\"]', 'mailing'),
(3124, 'Ticket', 249, 14, 1, 0, 0, '2019-06-17 06:59:48', '2019-06-17 06:59:48', NULL, '[ONEAD #0000249] Enquête de satisfaction probleme de solde antérieur ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000249] Enqu&ecirc;te de satisfaction probleme de solde ant&eacute;rieur </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : probleme de solde ant&eacute;rieur </p>\n<p>Date de cl&ocirc;ture : 2019-05-12 18:03</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_249_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_249_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : probleme de solde antérieur \n\nDate de clôture : 2019-05-12 18:03\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_249_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-249.1560754789.1609443505@GESCLIO', '', 'mailing'),
(3125, 'Ticket', 208, 14, 1, 0, 0, '2019-06-17 06:59:48', '2019-06-17 06:59:48', NULL, '[ONEAD #0000208] Enquête de satisfaction probleme dans l\'echeance  (Delais)', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000208] Enqu&ecirc;te de satisfaction probleme dans l&#039;echeance  (Delais)</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : probleme dans l&#039;echeance  (Delais)</p>\n<p>Date de cl&ocirc;ture : 2019-05-14 10:04</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_208_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_208_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : probleme dans l\'echeance (Delais)\n\nDate de clôture : 2019-05-14 10:04\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_208_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-208.1560754789.1844263336@GESCLIO', '', 'mailing'),
(3126, 'Ticket', 198, 14, 1, 0, 0, '2019-06-17 06:59:48', '2019-06-17 06:59:48', NULL, '[ONEAD #0000198] Enquête de satisfaction Analyse de dette ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000198] Enqu&ecirc;te de satisfaction Analyse de dette </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Analyse de dette </p>\n<p>Date de cl&ocirc;ture : 2019-05-16 09:06</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_198_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_198_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Analyse de dette \n\nDate de clôture : 2019-05-16 09:06\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_198_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-198.1560754789.677978367@GESCLIO', '', 'mailing'),
(3145, 'Ticket', 264, 4, 1, 0, 0, '2019-06-20 05:27:09', '2019-06-20 05:27:09', NULL, '[ONEAD #0000264] Update of a ticket probleme de solde de compte ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'j.wambugu@sulis.co.ke', 'M@gics Help Desk', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000264] Update of a ticket probleme de solde de compte </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_264\">http://support.sulisea.com/index.php?redirect=ticket_264</a> </div>\n<p class=\"description b\"><strong>Ticket: Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Title</span>&#160;:probleme de solde de compte  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requesters</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date</span>&#160;:2019-06-19 07:46 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Closing date</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Associated item</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assigned to technicians</span>&#160;: Ezekiel <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Processing (assigned)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgency</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priority</span>&#160;: Medium <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Category </span>&#160;:Gestion de la D&egrave;tte      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: nous avons ici un impayer alors qu&#039;il y&#039;a aucune facture, veuillez trouver une solution pour ce cas</p>\n<br /></p>\n<div class=\"description b\">Number of followups&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Number of tasks&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Automatically generated by GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_264 \n\nTicket: Description\n\nTitle : probleme de solde de compte \n Requesters : Isman Ali \n Opening date : 2019-06-19 07:46\n Closing date : \n Request source : Helpdesk\nAssociated item :\n\nAssigned to technicians : Ezekiel \n Status : Processing (assigned)\n\nUrgency : Medium\n Impact : Medium\n Priority : Medium\n\nCategory : Gestion de la Dètte \n Description : nous avons ici un impayer alors qu\'il y\'a aucune facture, veuillez trouver une solution pour ce cas\n\nNumber of followups : 0\n\nNumber of tasks : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-264.1561008437.1735894489@GESCLIO', '[\"323\"]', 'mailing'),
(3146, 'Ticket', 264, 4, 1, 0, 0, '2019-06-20 05:27:09', '2019-06-20 05:27:09', NULL, '[ONEAD #0000264] Mise à jour d\'un ticket probleme de solde de compte ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000264] Mise &agrave; jour d&#039;un ticket probleme de solde de compte </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_264&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_264&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:probleme de solde de compte  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:2019-06-19 07:46 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assign&eacute; aux techniciens</span>&#160;: Ezekiel <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: En cours (Attribu&eacute;)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Gestion de la D&egrave;tte      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: nous avons ici un impayer alors qu&#039;il y&#039;a aucune facture, veuillez trouver une solution pour ce cas</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_264&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : probleme de solde de compte \n Demandeurs : Isman Ali \n Date d\'ouverture : 2019-06-19 07:46\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nAssigné aux techniciens : Ezekiel \n Statut : En cours (Attribué)\n\nUrgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Gestion de la Dètte \n Description : nous avons ici un impayer alors qu\'il y\'a aucune facture, veuillez trouver une solution pour ce cas\n\nNombre de suivis : 0\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-264.1561008437.544233075@GESCLIO', '[\"323\",\"323\"]', 'mailing'),
(3147, 'Ticket', 263, 4, 1, 0, 0, '2019-06-20 05:28:26', '2019-06-20 05:28:26', NULL, '[ONEAD #0000263] Update of a ticket Probleme de solde ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'j.wambugu@sulis.co.ke', 'M@gics Help Desk', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000263] Update of a ticket Probleme de solde </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_263\">http://support.sulisea.com/index.php?redirect=ticket_263</a> </div>\n<p class=\"description b\"><strong>Ticket: Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Title</span>&#160;:Probleme de solde  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requesters</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date</span>&#160;:2019-06-17 07:12 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Closing date</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Associated item</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assigned to technicians</span>&#160;: Ezekiel <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Processing (assigned)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgency</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priority</span>&#160;: Medium <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Category </span>&#160;:Gestion de la D&egrave;tte      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: &#039;y&#039;a des anciens factures qui sont en impay&eacute;s et dans le montant de solde n&rsquo;apparaisse pas , pourquoi ?</p>\n<br /></p>\n<div class=\"description b\">Number of followups&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Number of tasks&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Automatically generated by GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_263 \n\nTicket: Description\n\nTitle : Probleme de solde \n Requesters : Isman Ali \n Opening date : 2019-06-17 07:12\n Closing date : \n Request source : Helpdesk\nAssociated item :\n\nAssigned to technicians : Ezekiel \n Status : Processing (assigned)\n\nUrgency : Medium\n Impact : Medium\n Priority : Medium\n\nCategory : Gestion de la Dètte \n Description : \'y\'a des anciens factures qui sont en impayés et dans le montant de solde n’apparaisse pas , pourquoi ?\n\nNumber of followups : 0\n\nNumber of tasks : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-263.1561008519.1419599653@GESCLIO', '[\"322\"]', 'mailing'),
(3148, 'Ticket', 263, 4, 1, 0, 0, '2019-06-20 05:28:26', '2019-06-20 05:28:26', NULL, '[ONEAD #0000263] Mise à jour d\'un ticket Probleme de solde ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000263] Mise &agrave; jour d&#039;un ticket Probleme de solde </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_263&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_263&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:Probleme de solde  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:2019-06-17 07:12 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assign&eacute; aux techniciens</span>&#160;: Ezekiel <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: En cours (Attribu&eacute;)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Gestion de la D&egrave;tte      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: &#039;y&#039;a des anciens factures qui sont en impay&eacute;s et dans le montant de solde n&rsquo;apparaisse pas , pourquoi ?</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_263&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : Probleme de solde \n Demandeurs : Isman Ali \n Date d\'ouverture : 2019-06-17 07:12\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nAssigné aux techniciens : Ezekiel \n Statut : En cours (Attribué)\n\nUrgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Gestion de la Dètte \n Description : \'y\'a des anciens factures qui sont en impayés et dans le montant de solde n’apparaisse pas , pourquoi ?\n\nNombre de suivis : 0\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-263.1561008519.1772533785@GESCLIO', '[\"322\",\"322\"]', 'mailing'),
(3155, 'Ticket', 239, 14, 1, 0, 0, '2019-06-20 07:06:00', '2019-06-20 07:06:00', NULL, '[ONEAD #0000239] Enquête de satisfaction Problème de solde ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000239] Enqu&ecirc;te de satisfaction Probl&egrave;me de solde </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Probl&egrave;me de solde </p>\n<p>Date de cl&ocirc;ture : 2019-05-29 09:18</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_239_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_239_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Problème de solde \n\nDate de clôture : 2019-05-29 09:18\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_239_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-239.1561014360.496197370@GESCLIO', '[\"274\"]', 'mailing');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`) VALUES
(3171, 'Ticket', 266, 4, 1, 0, 0, '2019-07-02 11:35:56', '2019-07-02 11:35:56', NULL, '[ONEAD #0000266] Update of a ticket Problème de solde.', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'j.wambugu@sulis.co.ke', 'M@gics Help Desk', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000266] Update of a ticket Probl&egrave;me de solde.</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_266\">http://support.sulisea.com/index.php?redirect=ticket_266</a> </div>\n<p class=\"description b\"><strong>Ticket: Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Title</span>&#160;:Probl&egrave;me de solde. <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requesters</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date</span>&#160;:2019-06-30 09:15 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Closing date</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Associated item</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assigned to technicians</span>&#160;: Ezekiel <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Processing (assigned)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgency</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priority</span>&#160;: Medium <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Category </span>&#160;:Gestion de la Client&egrave;le      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: Erreur de facture de impay&eacute;,ya un facture de 6770 et solde sa affiche une somme de 13540 veuillez ce r&egrave;gle ce probl&egrave;me</p>\n<br /></p>\n<div class=\"description b\">Number of followups&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Number of tasks&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Automatically generated by GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_266 \n\nTicket: Description\n\nTitle : Problème de solde.\n Requesters : Isman Ali \n Opening date : 2019-06-30 09:15\n Closing date : \n Request source : Helpdesk\nAssociated item :\n\nAssigned to technicians : Ezekiel \n Status : Processing (assigned)\n\nUrgency : Medium\n Impact : Medium\n Priority : Medium\n\nCategory : Gestion de la Clientèle \n Description : Erreur de facture de impayé,ya un facture de 6770 et solde sa affiche une somme de 13540 veuillez ce règle ce problème\n\nNumber of followups : 0\n\nNumber of tasks : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-266.1562067364.542639647@GESCLIO', '[\"325\"]', 'mailing'),
(3172, 'Ticket', 266, 4, 1, 0, 0, '2019-07-02 11:35:56', '2019-07-02 11:35:56', NULL, '[ONEAD #0000266] Mise à jour d\'un ticket Problème de solde.', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000266] Mise &agrave; jour d&#039;un ticket Probl&egrave;me de solde.</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_266&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_266&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:Probl&egrave;me de solde. <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:2019-06-30 09:15 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assign&eacute; aux techniciens</span>&#160;: Ezekiel <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: En cours (Attribu&eacute;)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Gestion de la Client&egrave;le      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: Erreur de facture de impay&eacute;,ya un facture de 6770 et solde sa affiche une somme de 13540 veuillez ce r&egrave;gle ce probl&egrave;me</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_266&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : Problème de solde.\n Demandeurs : Isman Ali \n Date d\'ouverture : 2019-06-30 09:15\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nAssigné aux techniciens : Ezekiel \n Statut : En cours (Attribué)\n\nUrgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Gestion de la Clientèle \n Description : Erreur de facture de impayé,ya un facture de 6770 et solde sa affiche une somme de 13540 veuillez ce règle ce problème\n\nNombre de suivis : 0\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-266.1562067364.425194472@GESCLIO', '[\"325\",\"325\"]', 'mailing'),
(3214, 'Ticket', 256, 14, 1, 0, 0, '2019-08-05 11:20:22', '2019-08-05 11:20:22', NULL, '[ONEAD #0000256] Enquête de satisfaction MESSAGERIE (message et urgent)', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000256] Enqu&ecirc;te de satisfaction MESSAGERIE (message et urgent)</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : MESSAGERIE (message et urgent)</p>\n<p>Date de cl&ocirc;ture : 2019-05-21 07:46</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_256_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_256_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : MESSAGERIE (message et urgent)\n\nDate de clôture : 2019-05-21 07:46\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_256_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-256.1565004023.1874348476@GESCLIO', '[\"306\",\"307\",\"308\",\"312\"]', 'mailing'),
(3215, 'Ticket', 265, 14, 1, 0, 0, '2019-08-05 11:20:22', '2019-08-05 11:20:22', NULL, '[ONEAD #0000265] Enquête de satisfaction Beug de menu modifier periodique', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000265] Enqu&ecirc;te de satisfaction Beug de menu modifier periodique</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Beug de menu modifier periodique</p>\n<p>Date de cl&ocirc;ture : 2019-07-31 08:17</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_265_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_265_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Beug de menu modifier periodique\n\nDate de clôture : 2019-07-31 08:17\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_265_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-265.1565004023.121109980@GESCLIO', '[\"324\"]', 'mailing'),
(3217, 'Ticket', 261, 14, 1, 0, 0, '2019-08-21 12:55:05', '2019-08-21 12:55:05', NULL, '[ONEAD #0000261] Enquête de satisfaction Anomalie de réouverture d abonnes,donc il fait de doublant.', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000261] Enqu&ecirc;te de satisfaction Anomalie de r&eacute;ouverture d abonnes,donc il fait de doublant.</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Anomalie de r&eacute;ouverture d abonnes,donc il fait de doublant.</p>\n<p>Date de cl&ocirc;ture : 2019-07-31 08:17</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_261_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_261_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Anomalie de réouverture d abonnes,donc il fait de doublant.\n\nDate de clôture : 2019-07-31 08:17\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_261_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-261.1566392106.1748055416@GESCLIO', '', 'mailing'),
(3222, 'Ticket', 206, 14, 1, 0, 0, '2019-09-26 05:56:48', '2019-09-26 05:56:48', NULL, '[ONEAD #0000206] Enquête de satisfaction Erreur facture (regression)', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000206] Enqu&ecirc;te de satisfaction Erreur facture (regression)</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Erreur facture (regression)</p>\n<p>Date de cl&ocirc;ture : 08-08-2019 06:38</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_206_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_206_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Erreur facture (regression)\n\nDate de clôture : 08-08-2019 06:38\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_206_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-206.1569477409.1148888905@GESCLIO', '[\"222\",\"223\"]', 'mailing'),
(3247, 'Ticket', 269, 14, 1, 0, 0, '2019-10-02 13:09:39', '2019-10-02 13:09:39', NULL, '[ONEAD #0000269] Enquête de satisfaction doublant au résiliation ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000269] Enqu&ecirc;te de satisfaction doublant au r&eacute;siliation </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : doublant au r&eacute;siliation </p>\n<p>Date de cl&ocirc;ture : 2019-09-25 07:01</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_269_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_269_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : doublant au résiliation \n\nDate de clôture : 2019-09-25 07:01\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_269_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-269.1570021779.1773021904@GESCLIO', '[\"332\",\"333\"]', 'mailing'),
(3248, 'Ticket', 272, 14, 1, 0, 0, '2019-10-02 13:09:39', '2019-10-02 13:09:39', NULL, '[ONEAD #0000272] Enquête de satisfaction reouverture', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000272] Enqu&ecirc;te de satisfaction reouverture</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : reouverture</p>\n<p>Date de cl&ocirc;ture : 2019-09-25 07:01</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_272_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_272_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : reouverture\n\nDate de clôture : 2019-09-25 07:01\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_272_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-272.1570021780.2057920638@GESCLIO', '[\"336\"]', 'mailing'),
(3263, 'Ticket', 271, 14, 1, 0, 0, '2019-10-08 08:15:56', '2019-10-08 08:15:56', NULL, '[ONEAD #0000271] Enquête de satisfaction erreur du duplicata ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000271] Enqu&ecirc;te de satisfaction erreur du duplicata </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : erreur du duplicata </p>\n<p>Date de cl&ocirc;ture : 2019-09-25 07:01</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_271_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_271_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : erreur du duplicata \n\nDate de clôture : 2019-09-25 07:01\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_271_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-271.1570522556.99021047@GESCLIO', '[\"335\"]', 'mailing'),
(3264, 'Ticket', 217, 14, 1, 0, 0, '2019-10-08 08:15:56', '2019-10-08 08:15:56', NULL, '[ONEAD #0000217] Enquête de satisfaction Facture manuelle (en double)', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000217] Enqu&ecirc;te de satisfaction Facture manuelle (en double)</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Facture manuelle (en double)</p>\n<p>Date de cl&ocirc;ture : 2019-09-26 06:05</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_217_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_217_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Facture manuelle (en double)\n\nDate de clôture : 2019-09-26 06:05\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_217_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-217.1570522556.129112527@GESCLIO', '[\"241\",\"242\"]', 'mailing'),
(3279, 'Ticket', 280, 4, 1, 0, 0, '2019-10-21 12:36:14', '2019-10-21 12:36:14', NULL, '[ONEAD #0000280] Nouveau ticket ^mauvais fonctionnement ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000280] Nouveau ticket ^mauvais fonctionnement </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_280&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_280&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:^mauvais fonctionnement  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:21-10-2019 12:31 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: Nouveau<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Probl&egrave;me g&eacute;n&eacute;ral Gesclio      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: micro coupure sur Gestclio fr&eacute;quent depuis ce matin sur la base de production</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_280&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : ^mauvais fonctionnement \n Demandeurs : Isman Ali \n Date d\'ouverture : 21-10-2019 12:31\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nStatut : Nouveau\n\nUrgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Problème général Gesclio \n Description : micro coupure sur Gestclio fréquent depuis ce matin sur la base de production\n\nNombre de suivis : 0\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-280.1571661374.1639155440@GESCLIO', '', 'mailing'),
(3281, 'Ticket', 259, 14, 1, 0, 0, '2019-10-24 09:47:59', '2019-10-24 09:47:59', NULL, '[ONEAD #0000259] Enquête de satisfaction creation d\'abonnement ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000259] Enqu&ecirc;te de satisfaction creation d&#039;abonnement </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : creation d&#039;abonnement </p>\n<p>Date de cl&ocirc;ture : 2019-09-26 06:04</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_259_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_259_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : creation d\'abonnement \n\nDate de clôture : 2019-09-26 06:04\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_259_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-259.1571910479.1312776834@GESCLIO', '[\"316\"]', 'mailing'),
(3283, 'Ticket', 270, 14, 1, 0, 0, '2019-11-04 05:20:23', '2019-11-04 05:20:23', NULL, '[ONEAD #0000270] Enquête de satisfaction erreur dans lecheance ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000270] Enqu&ecirc;te de satisfaction erreur dans lecheance </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : erreur dans lecheance </p>\n<p>Date de cl&ocirc;ture : 25-09-2019 07:01</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_270_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_270_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : erreur dans lecheance \n\nDate de clôture : 25-09-2019 07:01\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_270_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-270.1572844823.1045907132@GESCLIO', '[\"334\"]', 'mailing'),
(3288, 'Ticket', 277, 14, 1, 0, 0, '2019-12-05 08:05:36', '2019-12-05 08:05:36', NULL, '[ONEAD #0000277] Enquête de satisfaction reajustement ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000277] Enqu&ecirc;te de satisfaction reajustement </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : reajustement </p>\n<p>Date de cl&ocirc;ture : 2019-11-12 05:56</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_277_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_277_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : reajustement \n\nDate de clôture : 2019-11-12 05:56\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_277_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-277.1575533137.1007096870@GESCLIO', '', 'mailing'),
(3294, 'Ticket', 280, 14, 1, 0, 0, '2019-12-09 09:03:33', '2019-12-09 09:03:33', NULL, '[ONEAD #0000280] Enquête de satisfaction ^mauvais fonctionnement ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000280] Enqu&ecirc;te de satisfaction ^mauvais fonctionnement </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : ^mauvais fonctionnement </p>\n<p>Date de cl&ocirc;ture : 2019-11-05 09:45</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_280_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_280_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : ^mauvais fonctionnement \n\nDate de clôture : 2019-11-05 09:45\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_280_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-280.1575882213.1063686673@GESCLIO', '', 'mailing'),
(3312, 'Ticket', 275, 14, 1, 0, 0, '2019-12-17 13:34:35', '2019-12-17 13:34:35', NULL, '[ONEAD #0000275] Enquête de satisfaction gros consommateur ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000275] Enqu&ecirc;te de satisfaction gros consommateur </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : gros consommateur </p>\n<p>Date de cl&ocirc;ture : 2019-11-11 06:59</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_275_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_275_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : gros consommateur \n\nDate de clôture : 2019-11-11 06:59\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_275_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-275.1576589675.658608830@GESCLIO', '', 'mailing'),
(3313, 'Ticket', 278, 14, 1, 0, 0, '2019-12-17 13:34:35', '2019-12-17 13:34:35', NULL, '[ONEAD #0000278] Enquête de satisfaction frais de dossier', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000278] Enqu&ecirc;te de satisfaction frais de dossier</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : frais de dossier</p>\n<p>Date de cl&ocirc;ture : 2019-12-10 09:07</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_278_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_278_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : frais de dossier\n\nDate de clôture : 2019-12-10 09:07\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_278_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-278.1576589675.1297223513@GESCLIO', '', 'mailing'),
(3316, 'Ticket', 268, 14, 1, 0, 0, '2020-01-07 12:21:04', '2020-01-07 12:21:04', NULL, '[ONEAD #0000268] Enquête de satisfaction facture manuelle', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000268] Enqu&ecirc;te de satisfaction facture manuelle</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : facture manuelle</p>\n<p>Date de cl&ocirc;ture : 2019-11-11 06:59</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_268_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_268_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : facture manuelle\n\nDate de clôture : 2019-11-11 06:59\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_268_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-268.1578399664.293864271@GESCLIO', '[\"330\",\"331\"]', 'mailing');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`) VALUES
(3321, 'Ticket', 267, 4, 1, 0, 0, '2020-01-14 07:02:46', '2020-01-14 07:02:46', NULL, '[ONEAD #0000267] Mise à jour d\'un ticket Problème d\'index Initiale', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000267] Mise &agrave; jour d&#039;un ticket Probl&egrave;me d&#039;index Initiale</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_267&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_267&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:Probl&egrave;me d&#039;index Initiale <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:01-07-2019 08:56 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: En cours (Attribu&eacute;)<br />  <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assign&eacute; aux groupes</span>&#160;: Onead Admin <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Rel&egrave;ve et Facturation Mensuelles      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: la difference entre l&#039;index initiale et le nouveau index est incorrecte (voir la facture detaill&eacute; suivante )</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 1</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [09-12-2019 07:02] <em>Priv&eacute; : Non </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> R&eacute;dacteur </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Bonjour Houssein,&lt;/p&gt;<br />\r\n&lt;p&gt;Nous avons discut&eacute; sur ce probl&egrave;me et nous avons expliqu&eacute; que toute consommation au-dessous de 20 M&lt;sup&gt;3&lt;/sup&gt;, l&rsquo;abonn&eacute; est facture 20 M&lt;sup&gt;3&lt;/sup&gt; quel que soit l&rsquo;index relev&eacute;. Merci de v&eacute;rifier pour qu&#039;on cl&ocirc;ture ticket.&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture </span> 09-12-2019 07:02<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_267&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : Problème d\'index Initiale\n Demandeurs : Isman Ali \n Date d\'ouverture : 01-07-2019 08:56\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nStatut : En cours (Attribué)\n Assigné aux groupes : Onead Admin \n Urgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Relève et Facturation Mensuelles \n Description : la difference entre l\'index initiale et le nouveau index est incorrecte (voir la facture detaillé suivante )\n\nNombre de suivis : 1\n\n[09-12-2019 07:02] Privé : Non\n Rédacteur Joel Wambugu\n Description \nBonjour Houssein,\n\nNous avons discuté sur ce problème et nous avons expliqué que toute consommation au-dessous de 20 M3, l’abonné est facture 20 M3 quel que soit l’index relevé. Merci de vérifier pour qu\'on clôture ticket.\n Date d\'ouverture 09-12-2019 07:02\n Source de la demande Helpdesk\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-267.1578985367.371826530@GESCLIO', '[\"326\",\"327\",\"328\",\"329\",\"326\",\"327\",\"328\",\"329\"]', 'mailing'),
(3351, 'Ticket', 243, 14, 1, 0, 0, '2020-01-20 07:57:13', '2020-01-20 07:57:13', NULL, '[ONEAD #0000243] Enquête de satisfaction PROBLEME DE LENTEUR', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000243] Enqu&ecirc;te de satisfaction PROBLEME DE LENTEUR</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : PROBLEME DE LENTEUR</p>\n<p>Date de cl&ocirc;ture : 2019-12-10 09:07</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_243_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_243_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : PROBLEME DE LENTEUR\n\nDate de clôture : 2019-12-10 09:07\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_243_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-243.1579507033.566646811@GESCLIO', '', 'mailing'),
(3395, 'Ticket', 262, 4, 1, 0, 0, '2020-03-16 07:14:46', '2020-03-16 07:14:46', NULL, '[ONEAD #0000262] Update of a ticket Encaissement de virement ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'j.wambugu@sulis.co.ke', 'M@gics Help Desk', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000262] Update of a ticket Encaissement de virement </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_262\">http://support.sulisea.com/index.php?redirect=ticket_262</a> </div>\n<p class=\"description b\"><strong>Ticket: Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Title</span>&#160;:Encaissement de virement  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requesters</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date</span>&#160;:17-06-2019 07:00 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Closing date</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Associated item</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Processing (assigned)<br />  <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assigned to groups</span>&#160;: Onead Admin <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgency</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priority</span>&#160;: Medium <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Category </span>&#160;:Encaissement      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: Dans le menu encaissement de virement, y&#039;a pas le bouton pour imprim&eacute; le re&ccedil;u, veuillez rajouter le bouton &quot; imprimer &quot; comme celui de d&#039;encaissement normal</p>\n<br /></p>\n<div class=\"description b\">Number of followups&#160;: 4</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [09-12-2019 07:06] <em>Private : No </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Writer </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;L&#039;option d&#039;impression par duplicata est d&eacute;j&agrave; disponible.&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date </span> 09-12-2019 07:06<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [20-06-2019 05:07] <em>Private : No </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Writer </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Il ne s&#039;agit pas d&#039;un incident mais d&#039;une nouvelle demande. Il y a d&eacute;j&agrave; l&#039;option d&#039;imprimer duplicata comme expliqu&eacute; &agrave; Houssein.&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date </span> 20-06-2019 05:07<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [18-06-2019 12:25] <em>Private : No </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Writer </span> Isman Ali<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Veuillez analyser et nous proposer une meilleur solution pour &eacute;diter le recu lors des encaissements de virement&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date </span> 18-06-2019 12:25<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [17-06-2019 09:06] <em>Private : No </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Writer </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Ce menu a &eacute;t&eacute; d&eacute;velopp&eacute; et valid&eacute; l&rsquo;ann&eacute;e derni&egrave;re et fonctionner comme &ccedil;a avec succ&egrave;s. Si vous avez des ajustements &agrave; faire/proposer sur le menu il faut le proposer comme &ccedil;a on fait l&#039;analyse sur la faisabilit&eacute; en marquant le ticket comme nouvelle demande.&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date </span> 17-06-2019 09:06<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">Number of tasks&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Automatically generated by GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_262 \n\nTicket: Description\n\nTitle : Encaissement de virement \n Requesters : Isman Ali \n Opening date : 17-06-2019 07:00\n Closing date : \n Request source : Helpdesk\nAssociated item :\n\nStatus : Processing (assigned)\n Assigned to groups : Onead Admin \n Urgency : Medium\n Impact : Medium\n Priority : Medium\n\nCategory : Encaissement \n Description : Dans le menu encaissement de virement, y\'a pas le bouton pour imprimé le reçu, veuillez rajouter le bouton \" imprimer \" comme celui de d\'encaissement normal\n\nNumber of followups : 4\n\n[09-12-2019 07:06] Private : No\n Writer Joel Wambugu\n Description \nL\'option d\'impression par duplicata est déjà disponible.\n Opening date 09-12-2019 07:06\n Request source Helpdesk\n\n[20-06-2019 05:07] Private : No\n Writer Joel Wambugu\n Description \nIl ne s\'agit pas d\'un incident mais d\'une nouvelle demande. Il y a déjà l\'option d\'imprimer duplicata comme expliqué à Houssein.\n Opening date 20-06-2019 05:07\n Request source Helpdesk\n\n[18-06-2019 12:25] Private : No\n Writer Isman Ali\n Description \nVeuillez analyser et nous proposer une meilleur solution pour éditer le recu lors des encaissements de virement\n Opening date 18-06-2019 12:25\n Request source Helpdesk\n\n[17-06-2019 09:06] Private : No\n Writer Joel Wambugu\n Description \nCe menu a été développé et validé l’année dernière et fonctionner comme ça avec succès. Si vous avez des ajustements à faire/proposer sur le menu il faut le proposer comme ça on fait l\'analyse sur la faisabilité en marquant le ticket comme nouvelle demande.\n Opening date 17-06-2019 09:06\n Request source Helpdesk\n\nNumber of tasks : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-262.1584342886.65874100@GESCLIO', '[\"319\",\"320\",\"321\"]', 'mailing'),
(3421, 'Ticket', 228, 14, 1, 0, 0, '2020-05-17 07:35:19', '2020-05-17 07:35:19', NULL, '[ONEAD #0000228] Enquête de satisfaction Statistique et chiffre d\'affaire annuelle (URGENT)', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000228] Enqu&ecirc;te de satisfaction Statistique et chiffre d&#039;affaire annuelle (URGENT)</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Statistique et chiffre d&#039;affaire annuelle (URGENT)</p>\n<p>Date de cl&ocirc;ture : 2020-03-16 07:22</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_228_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_228_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Statistique et chiffre d\'affaire annuelle (URGENT)\n\nDate de clôture : 2020-03-16 07:22\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_228_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-228.1589700920.868207620@GESCLIO', '', 'mailing'),
(3422, 'Ticket', 262, 14, 1, 0, 0, '2020-05-17 07:35:19', '2020-05-17 07:35:19', NULL, '[ONEAD #0000262] Enquête de satisfaction Encaissement de virement ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000262] Enqu&ecirc;te de satisfaction Encaissement de virement </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Encaissement de virement </p>\n<p>Date de cl&ocirc;ture : 2020-03-18 12:54</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_262_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_262_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Encaissement de virement \n\nDate de clôture : 2020-03-18 12:54\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_262_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-262.1589700921.1951173298@GESCLIO', '', 'mailing'),
(3426, 'Ticket', 284, 14, 1, 0, 0, '2020-07-14 11:42:15', '2020-07-14 11:42:15', NULL, '[ONEAD #0000284] Enquête de satisfaction Problème de duplicata(somme Rendue non null)', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000284] Enqu&ecirc;te de satisfaction Probl&egrave;me de duplicata(somme Rendue non null)</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Probl&egrave;me de duplicata(somme Rendue non null)</p>\n<p>Date de cl&ocirc;ture : 17-05-2020 07:39</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_284_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_284_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Problème de duplicata(somme Rendue non null)\n\nDate de clôture : 17-05-2020 07:39\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_284_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-284.1594726936.420440795@GESCLIO', '[\"353\"]', 'mailing'),
(3441, 'Ticket', 153, 4, 1, 0, 0, '2020-07-15 07:29:27', '2020-07-15 07:29:27', NULL, '[ONEAD #0000153] Update of a ticket Mise en place des indicateurs ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'j.wambugu@sulis.co.ke', 'M@gics Help Desk', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000153] Update of a ticket Mise en place des indicateurs </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_153&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_153&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket: Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Title</span>&#160;:Mise en place des indicateurs  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requesters</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date</span>&#160;:29-05-2018 09:18 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Closing date</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Associated item</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assigned to technicians</span>&#160;: Michael <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Processing (assigned)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgency</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priority</span>&#160;: Medium <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Category </span>&#160;:Probl&egrave;me g&eacute;n&eacute;ral Gesclio      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: Comme convenu lors de la r&eacute;union avec la directrice merci de mettre en place les indicateurs ci-jointe (les 6 premi&egrave;res)</p>\n<br /></p>\n<div class=\"description b\">Number of followups&#160;: 2</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [15-07-2020 06:28] <em>Private : No </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Writer </span> Isman Ali<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Nous au tant que SDSI on as pas acc&egrave;s la partie reporting .on as une difficult&eacute; &agrave; intervenir dans ce cas pr&eacute;cis&eacute;.&lt;/p&gt;<br />\r\n&lt;p&gt;Merc&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date </span> 15-07-2020 06:28<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [13-09-2018 10:37] <em>Private : No </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Writer </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Nous attendons toujours des informations concernant ces indicateurs de votre part pourqu&#039;on puisse travailler la-dessous.&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date </span> 13-09-2018 10:37<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">Number of tasks&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Automatically generated by GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_153&amp;noAUTO=1 \n\nTicket: Description\n\nTitle : Mise en place des indicateurs \n Requesters : Isman Ali \n Opening date : 29-05-2018 09:18\n Closing date : \n Request source : Helpdesk\nAssociated item :\n\nAssigned to technicians : Michael \n Status : Processing (assigned)\n\nUrgency : Medium\n Impact : Medium\n Priority : Medium\n\nCategory : Problème général Gesclio \n Description : Comme convenu lors de la réunion avec la directrice merci de mettre en place les indicateurs ci-jointe (les 6 premières)\n\nNumber of followups : 2\n\n[15-07-2020 06:28] Private : No\n Writer Isman Ali\n Description \nNous au tant que SDSI on as pas accès la partie reporting .on as une difficulté à intervenir dans ce cas précisé.\n\nMerc\n Opening date 15-07-2020 06:28\n Request source Helpdesk\n\n[13-09-2018 10:37] Private : No\n Writer Joel Wambugu\n Description \nNous attendons toujours des informations concernant ces indicateurs de votre part pourqu\'on puisse travailler la-dessous.\n Opening date 13-09-2018 10:37\n Request source Helpdesk\n\nNumber of tasks : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-153.1594798168.1314042383@GESCLIO', '[\"140\"]', 'mailing'),
(3444, 'Ticket', 285, 4, 1, 0, 0, '2020-07-15 07:29:50', '2020-07-15 07:29:50', NULL, '[ONEAD #0000285] Mise à jour d\'un ticket Améliorations pour le menu Imprime Facture', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000285] Mise &agrave; jour d&#039;un ticket Am&eacute;liorations pour le menu Imprime Facture</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_285&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_285&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:Am&eacute;liorations pour le menu Imprime Facture <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:05-03-2020 07:37 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assign&eacute; aux techniciens</span>&#160;: Ezekiel <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: En cours (Attribu&eacute;)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Facturation Manuelle      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: Lors de la s&eacute;lection d&#039;un Code payeur pour imprimer il faudra s&eacute;lection zone par zone pour un codeur donn&eacute;e.<br />\n<br />\nIl serait plus judicieux d&#039;ajouter un Button code payeur qui permet de regrouper tout les Zones pour un codeur payeur donn&eacute;e.<br />\n<br />\nMERCI</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_285&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : Améliorations pour le menu Imprime Facture\n Demandeurs : Isman Ali \n Date d\'ouverture : 05-03-2020 07:37\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nAssigné aux techniciens : Ezekiel \n Statut : En cours (Attribué)\n\nUrgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Facturation Manuelle \n Description : Lors de la sélection d\'un Code payeur pour imprimer il faudra sélection zone par zone pour un codeur donnée.\n\nIl serait plus judicieux d\'ajouter un Button code payeur qui permet de regrouper tout les Zones pour un codeur payeur donnée.\n\nMERCI\n\nNombre de suivis : 0\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-285.1594798190.1849772728@GESCLIO', '[\"354\",\"354\"]', 'mailing'),
(3445, 'Ticket', 285, 4, 1, 0, 0, '2020-07-15 07:29:50', '2020-07-15 07:29:50', NULL, '[ONEAD #0000285] Mise à jour d\'un ticket Améliorations pour le menu Imprime Facture', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'houssein.ali@onead.dj', 'Houssein Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000285] Mise &agrave; jour d&#039;un ticket Am&eacute;liorations pour le menu Imprime Facture</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_285&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_285&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:Am&eacute;liorations pour le menu Imprime Facture <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:05-03-2020 07:37 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assign&eacute; aux techniciens</span>&#160;: Ezekiel <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: En cours (Attribu&eacute;)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Facturation Manuelle      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: Lors de la s&eacute;lection d&#039;un Code payeur pour imprimer il faudra s&eacute;lection zone par zone pour un codeur donn&eacute;e.<br />\n<br />\nIl serait plus judicieux d&#039;ajouter un Button code payeur qui permet de regrouper tout les Zones pour un codeur payeur donn&eacute;e.<br />\n<br />\nMERCI</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_285&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : Améliorations pour le menu Imprime Facture\n Demandeurs : Isman Ali \n Date d\'ouverture : 05-03-2020 07:37\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nAssigné aux techniciens : Ezekiel \n Statut : En cours (Attribué)\n\nUrgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Facturation Manuelle \n Description : Lors de la sélection d\'un Code payeur pour imprimer il faudra sélection zone par zone pour un codeur donnée.\n\nIl serait plus judicieux d\'ajouter un Button code payeur qui permet de regrouper tout les Zones pour un codeur payeur donnée.\n\nMERCI\n\nNombre de suivis : 0\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-285.1594798190.1715086264@GESCLIO', '[\"354\",\"354\"]', 'mailing'),
(3447, 'Ticket', 178, 4, 1, 0, 0, '2020-07-15 07:32:32', '2020-07-15 07:32:32', NULL, '[ONEAD #0000178] Mise à jour d\'un ticket Facture Impayé (Solde positive)', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000178] Mise &agrave; jour d&#039;un ticket Facture Impay&eacute; (Solde positive)</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_178&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_178&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:Facture Impay&eacute; (Solde positive) <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:02-08-2018 09:08 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assign&eacute; aux techniciens</span>&#160;: Ezekiel <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: En cours (Attribu&eacute;)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Gestion de la Client&egrave;le      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: les Factures Impay&eacute;es de l&#039;abonne 13023141 n&rsquo;appara&icirc;t pas</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 1</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [16-03-2020 07:32] <em>Priv&eacute; : Non </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> R&eacute;dacteur </span> Isman Ali<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Cette ticket n&#039;est pas encore r&eacute;solue.&lt;/p&gt;<br />\r\n&lt;p&gt;Merci.&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture </span> 16-03-2020 07:32<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_178&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : Facture Impayé (Solde positive)\n Demandeurs : Isman Ali \n Date d\'ouverture : 02-08-2018 09:08\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nAssigné aux techniciens : Ezekiel \n Statut : En cours (Attribué)\n\nUrgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Gestion de la Clientèle \n Description : les Factures Impayées de l\'abonne 13023141 n’apparaît pas\n\nNombre de suivis : 1\n\n[16-03-2020 07:32] Privé : Non\n Rédacteur Isman Ali\n Description \nCette ticket n\'est pas encore résolue.\n\nMerci.\n Date d\'ouverture 16-03-2020 07:32\n Source de la demande Helpdesk\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-178.1594798353.115882905@GESCLIO', '[\"182\",\"182\"]', 'mailing');
INSERT INTO `glpi_queuednotifications` (`id`, `itemtype`, `items_id`, `notificationtemplates_id`, `entities_id`, `is_deleted`, `sent_try`, `create_time`, `send_time`, `sent_time`, `name`, `sender`, `sendername`, `recipient`, `recipientname`, `replyto`, `replytoname`, `headers`, `body_html`, `body_text`, `messageid`, `documents`, `mode`) VALUES
(3448, 'Ticket', 282, 4, 1, 0, 0, '2020-07-15 07:32:54', '2020-07-15 07:32:54', NULL, '[ONEAD #0000282] Update of a ticket PROBLEME DE SOLDE DE COMPTE', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'j.wambugu@sulis.co.ke', 'M@gics Help Desk', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000282] Update of a ticket PROBLEME DE SOLDE DE COMPTE</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_282&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_282&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket: Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Title</span>&#160;:PROBLEME DE SOLDE DE COMPTE <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requesters</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date</span>&#160;:14-01-2020 07:47 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Closing date</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Associated item</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assigned to technicians</span>&#160;: Michael <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Processing (assigned)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgency</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priority</span>&#160;: Medium <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Category </span>&#160;:Probl&egrave;me g&eacute;n&eacute;ral Gesclio      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: nous avons ici un solde de compte de 193 000 fdj dans le portefeuille de l&#039;abonner ou dans le facture inpayer alors que dans la facture d&eacute;tailler nous avons un solde de compte de plus de 500 000 FDJ ce qui veut dire que l&#039;encaissement n&#039;a pas &eacute;t&eacute; prise en compte <br />\n<br />\nla mise a jours de la facture detailler devrait etre instantan&eacute;e</p>\n<br /></p>\n<div class=\"description b\">Number of followups&#160;: 2</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [17-03-2020 12:53] <em>Private : No </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Writer </span> Isman Ali<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;On as fait le changement , on attend encore votre de reponse.&lt;/p&gt;<br />\r\n&lt;p&gt;Merci&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date </span> 17-03-2020 12:53<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [14-01-2020 17:01] <em>Private : No </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Writer </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;&nbsp;Il s&#039;agit d&#039;une nouvelle demande pas un incident, veuillez en changer en attendant la r&eacute;ponse de la part de notre &eacute;quipe technique.&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date </span> 14-01-2020 17:01<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">Number of tasks&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Automatically generated by GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_282&amp;noAUTO=1 \n\nTicket: Description\n\nTitle : PROBLEME DE SOLDE DE COMPTE\n Requesters : Isman Ali \n Opening date : 14-01-2020 07:47\n Closing date : \n Request source : Helpdesk\nAssociated item :\n\nAssigned to technicians : Michael \n Status : Processing (assigned)\n\nUrgency : Medium\n Impact : Medium\n Priority : Medium\n\nCategory : Problème général Gesclio \n Description : nous avons ici un solde de compte de 193 000 fdj dans le portefeuille de l\'abonner ou dans le facture inpayer alors que dans la facture détailler nous avons un solde de compte de plus de 500 000 FDJ ce qui veut dire que l\'encaissement n\'a pas été prise en compte \n\nla mise a jours de la facture detailler devrait etre instantanée\n\nNumber of followups : 2\n\n[17-03-2020 12:53] Private : No\n Writer Isman Ali\n Description \nOn as fait le changement , on attend encore votre de reponse.\n\nMerci\n Opening date 17-03-2020 12:53\n Request source Helpdesk\n\n[14-01-2020 17:01] Private : No\n Writer Joel Wambugu\n Description \n Il s\'agit d\'une nouvelle demande pas un incident, veuillez en changer en attendant la réponse de la part de notre équipe technique.\n Opening date 14-01-2020 17:01\n Request source Helpdesk\n\nNumber of tasks : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-282.1594798375.1546758984@GESCLIO', '[\"345\",\"346\",\"347\"]', 'mailing'),
(3459, 'Ticket', 279, 14, 1, 0, 0, '2020-09-14 09:17:41', '2020-09-14 09:17:41', NULL, '[ONEAD #0000279] Enquête de satisfaction code d\'anomalie AR', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000279] Enqu&ecirc;te de satisfaction code d&#039;anomalie AR</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : code d&#039;anomalie AR</p>\n<p>Date de cl&ocirc;ture : 17-05-2020 07:39</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_279_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_279_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : code d\'anomalie AR\n\nDate de clôture : 17-05-2020 07:39\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_279_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-279.1600075062.1529146010@GESCLIO', '[\"343\"]', 'mailing'),
(3460, 'Ticket', 283, 14, 1, 0, 0, '2020-09-14 09:17:41', '2020-09-14 09:17:41', NULL, '[ONEAD #0000283] Enquête de satisfaction Problème de numéro de chèque', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000283] Enqu&ecirc;te de satisfaction Probl&egrave;me de num&eacute;ro de ch&egrave;que</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Probl&egrave;me de num&eacute;ro de ch&egrave;que</p>\n<p>Date de cl&ocirc;ture : 17-05-2020 07:39</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_283_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_283_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Problème de numéro de chèque\n\nDate de clôture : 17-05-2020 07:39\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_283_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-283.1600075062.203029753@GESCLIO', '[\"352\"]', 'mailing'),
(3461, 'Ticket', 286, 14, 1, 0, 0, '2020-09-14 09:17:41', '2020-09-14 09:17:41', NULL, '[ONEAD #0000286] Enquête de satisfaction Facture impayé(recherche par Nom non-disponible)', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000286] Enqu&ecirc;te de satisfaction Facture impay&eacute;(recherche par Nom non-disponible)</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Facture impay&eacute;(recherche par Nom non-disponible)</p>\n<p>Date de cl&ocirc;ture : 17-05-2020 07:39</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_286_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_286_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Facture impayé(recherche par Nom non-disponible)\n\nDate de clôture : 17-05-2020 07:39\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_286_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nGénéré automatiquement par GLPI 9.2\n\n', 'GLPI-286.1600075062.185397384@GESCLIO', '[\"355\"]', 'mailing'),
(3476, 'Ticket', 289, 4, 1, 0, 0, '2020-09-21 09:46:35', '2020-09-21 09:46:35', NULL, '[ONEAD #0000289] Mise à jour d\'un ticket Probleme de Compteur', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000289] Mise &agrave; jour d&#039;un ticket Probleme de Compteur</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_289&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_289&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:Probleme de Compteur <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Joel Wambugu      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:2020-09-14 09:17 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assign&eacute; aux techniciens</span>&#160;: Michael <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: En cours (Attribu&eacute;)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Gestion de la D&egrave;tte      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: Bonjour <br />\n<br />\ntous abonnes ci-joint une des compteurs identiques<br />\n<br />\nMerci de voir ca</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 0</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_289&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : Probleme de Compteur\n Demandeurs : Joel Wambugu \n Date d\'ouverture : 2020-09-14 09:17\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nAssigné aux techniciens : Michael \n Statut : En cours (Attribué)\n\nUrgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Gestion de la Dètte \n Description : Bonjour \n\ntous abonnes ci-joint une des compteurs identiques\n\nMerci de voir ca\n\nNombre de suivis : 0\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-289.1600681596.875228013@GESCLIO', '[\"359\",\"359\"]', 'mailing'),
(3502, 'Ticket', 291, 14, 1, 0, 0, '2021-02-25 08:14:52', '2021-02-25 08:14:52', NULL, '[ONEAD #0000291] Enquête de satisfaction la modification de dossier', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'houssein.ali@onead.dj', 'Houssein Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000291] Enqu&ecirc;te de satisfaction la modification de dossier</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : la modification de dossier</p>\n<p>Date de cl&ocirc;ture : 2021-01-10 08:17</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_291_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_291_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : la modification de dossier\n\nDate de clôture : 2021-01-10 08:17\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_291_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-291.1614240892.730501394@GESCLIO', '', 'mailing'),
(3506, 'User', 7, 13, 0, 0, 0, '2021-05-04 05:44:34', '2021-05-04 05:44:34', NULL, '[GLPI] Mot de passe oublié ?', 'j.wambugu@sulis.co.ke', 'M@gics Help Desk', 'houssein.ali@onead.dj', 'Houssein Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI] Mot de passe oubli&eacute; ?</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p><strong>Houssein Ali</strong></p>\n<p>Vous avez demand&eacute; la r&eacute;initialisation de votre mot de passe.</p>\n<p>Il vous suffit de suivre ce lien (vous avez une journ&eacute;e) : <a title=\"http://support.sulisea.com/front/lostpassword.php?password_forget_token=c727cd68d0c6022718490f85f8daa8e7c31c5ec7\" href=\"http://support.sulisea.com/front/lostpassword.php?password_forget_token=c727cd68d0c6022718490f85f8daa8e7c31c5ec7\">http://support.sulisea.com/front/lostpassword.php?password_forget_token=c727cd68d0c6022718490f85f8daa8e7c31c5ec7</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148	Nairobi	00200	Kenya<br />\r\nPhone: 	+254-20-3872607<br />\r\nFax: 	+254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Houssein Ali\n\nVous avez demandé la réinitialisation de votre mot de passe.\n\nIl vous suffit de suivre ce lien (vous avez une journée) : http://support.sulisea.com/front/lostpassword.php?password_forget_token=c727cd68d0c6022718490f85f8daa8e7c31c5ec7\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148	Nairobi	00200	Kenya\nPhone: 	+254-20-3872607\nFax: 	+254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', NULL, '', 'mailing'),
(3515, 'Ticket', 227, 4, 1, 0, 0, '2021-05-04 15:20:53', '2021-05-04 15:20:53', NULL, '[ONEAD #0000227] Update of a ticket demande de Filsan de commerciale ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'j.wambugu@sulis.co.ke', 'M@gics Help Desk', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000227] Update of a ticket demande de Filsan de commerciale </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_227\">http://support.sulisea.com/index.php?redirect=ticket_227</a> </div>\n<p class=\"description b\"><strong>Ticket: Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Title</span>&#160;:demande de Filsan de commerciale  <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requesters</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date</span>&#160;:2019-01-16 08:08 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Closing date</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Associated item</span>&#160;:\n<p></p>\n <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assigned to technicians</span>&#160;: Ezekiel <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Processing (assigned)<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgency</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Medium<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priority</span>&#160;: Medium <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Category </span>&#160;:Gestion de la Client&egrave;le      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: veuillez executer cette demande de la part de filsan</p>\n<br /></p>\n<div class=\"description b\">Number of followups&#160;: 4</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [2020-03-18 16:49] <em>Private : No </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Writer </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Merci de preciser ceux pour lesquels vous aurez besoin d&#039;explication. Il ne reste que le developpement d&#039;une fonction pour les AVC.&lt;/p&gt;<br />\r\n&lt;p&gt;&nbsp;&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date </span> 2020-03-18 16:49<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [2019-12-09 18:42] <em>Private : No </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Writer </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Veuillez confirmer que toutes les demandes de Mme Filsan ont &eacute;t&eacute; r&eacute;solues avant la &nbsp;cl&ocirc;ture de ce ticket.&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date </span> 2019-12-09 18:42<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [2019-02-01 06:24] <em>Private : No </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Writer </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Kassim/Omar devrait faire une analyse sur ce point et puis apr&egrave;s revenir vers nous. C&#039;est vrai que certain points qu&#039;elle a soulev&eacute; sont pris en compte dans le cadre des am&eacute;liorations de fonctions dans GESCLIO et parmi ceux &agrave; d&eacute;ployer dans la version du 30 janvier 2019.&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date </span> 2019-02-01 06:24<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [2019-01-31 08:09] <em>Private : No </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Writer </span> Isman Ali<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> Bonjour,houssein ma confrime que certaine point sont en cour de traitement<br />\r\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Opening date </span> 2019-01-31 08:09<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Request source </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">Number of tasks&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Automatically generated by GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_227 \n\nTicket: Description\n\nTitle : demande de Filsan de commerciale \n Requesters : Isman Ali \n Opening date : 2019-01-16 08:08\n Closing date : \n Request source : Helpdesk\nAssociated item :\n\nAssigned to technicians : Ezekiel \n Status : Processing (assigned)\n\nUrgency : Medium\n Impact : Medium\n Priority : Medium\n\nCategory : Gestion de la Clientèle \n Description : veuillez executer cette demande de la part de filsan\n\nNumber of followups : 4\n\n[2020-03-18 16:49] Private : No\n Writer Joel Wambugu\n Description \nMerci de preciser ceux pour lesquels vous aurez besoin d\'explication. Il ne reste que le developpement d\'une fonction pour les AVC.\n\nOpening date 2020-03-18 16:49\n Request source Helpdesk\n\n[2019-12-09 18:42] Private : No\n Writer Joel Wambugu\n Description \nVeuillez confirmer que toutes les demandes de Mme Filsan ont été résolues avant la clôture de ce ticket.\n Opening date 2019-12-09 18:42\n Request source Helpdesk\n\n[2019-02-01 06:24] Private : No\n Writer Joel Wambugu\n Description \nKassim/Omar devrait faire une analyse sur ce point et puis après revenir vers nous. C\'est vrai que certain points qu\'elle a soulevé sont pris en compte dans le cadre des améliorations de fonctions dans GESCLIO et parmi ceux à déployer dans la version du 30 janvier 2019.\n Opening date 2019-02-01 06:24\n Request source Helpdesk\n\n[2019-01-31 08:09] Private : No\n Writer Isman Ali\n Description Bonjour,houssein ma confrime que certaine point sont en cour de traitement\n\nOpening date 2019-01-31 08:09\n Request source Helpdesk\n\nNumber of tasks : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-227.1620141653.299845872@GESCLIO', '[\"252\",\"253\"]', 'mailing'),
(3523, 'Ticket', 290, 4, 1, 0, 0, '2021-06-04 19:06:51', '2021-06-04 19:06:51', NULL, '[ONEAD #0000290] Mise à jour d\'un ticket Numero de dossier', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000290] Mise &agrave; jour d&#039;un ticket Numero de dossier</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://support.sulisea.com/index.php?redirect=ticket_290&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_290&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Ticket : Description</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Titre</span>&#160;:Numero de dossier <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Demandeurs</span>&#160;: Isman Ali      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture</span>&#160;:2020-09-17 06:59 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date de cl&ocirc;ture</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> &Eacute;l&eacute;ment rattach&eacute;</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Statut </span>&#160;: En attente<br />  <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Assign&eacute; aux groupes</span>&#160;: Onead Admin <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urgence</span>&#160;: Moyenne<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impact</span>&#160;: Moyen<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Priorit&eacute;</span>&#160;: Moyenne <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Cat&eacute;gorie </span>&#160;:Gestion de la Client&egrave;le      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description</span>&#160;: Le numero de dossier n&#039;apparait pas Mr Joel<br />\n<br />\nMerci de voir</p>\n<br /></p>\n<div class=\"description b\">Nombre de suivis&#160;: 2</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [2021-06-04 19:05] <em>Priv&eacute; : Non </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> R&eacute;dacteur </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Bonsoir Houssein,&lt;/p&gt;<br />\r\n&lt;p&gt;Merci de confirmer si ce probl&egrave;me touche tous les utilisateurs cr&eacute;ant des dossiers ou c&#039;est uniquement un utilisant ayant ce probl&egrave;me.&lt;/p&gt;<br />\r\n&lt;p&gt;&Eacute;galement on avait pr&eacute;conis&eacute; que vous supprimiez les caches. Merci de confirmer si ca marche maintenant.&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture </span> 2021-06-04 19:05<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [2020-12-05 09:46] <em>Priv&eacute; : Non </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> R&eacute;dacteur </span> Joel Wambugu<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Description </span> &lt;p&gt;Pour ce dossier merci d&#039;imprimer le duplicata. L&#039;encaissement s&#039;affiche deja dans l&#039;etat des encaissement journaliers.&lt;/p&gt;&lt;p&gt;&nbsp;&lt;/p&gt;&lt;p&gt;&nbsp;&lt;/p&gt;&lt;p&gt;&nbsp;&lt;a href=&quot;/glpi/front/document.send.php?docid=362&quot; target=&quot;_blank&quot;&gt;&lt;img alt=&quot;1a13e58c-c8e65d99-5fcb56b5e147b1.58422343&quot; height=&quot;175&quot; width=&quot;291.20222929936307&quot; src=&quot;/glpi/front/document.send.php?docid=362&quot; /&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&nbsp;&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Date d&#039;ouverture </span> 2020-12-05 09:46<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Source de la demande </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">Nombre de t&acirc;ches&#160;: 0</div>\n<p></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'URL : http://support.sulisea.com/index.php?redirect=ticket_290&amp;noAUTO=1 \n\nTicket : Description\n\nTitre : Numero de dossier\n Demandeurs : Isman Ali \n Date d\'ouverture : 2020-09-17 06:59\n Date de clôture : \n Source de la demande : Helpdesk\nÉlément rattaché :\n\nStatut : En attente\n Assigné aux groupes : Onead Admin \n Urgence : Moyenne\n Impact : Moyen\n Priorité : Moyenne\n\nCatégorie : Gestion de la Clientèle \n Description : Le numero de dossier n\'apparait pas Mr Joel\n\nMerci de voir\n\nNombre de suivis : 2\n\n[2021-06-04 19:05] Privé : Non\n Rédacteur Joel Wambugu\n Description \nBonsoir Houssein,\n\nMerci de confirmer si ce problème touche tous les utilisateurs créant des dossiers ou c\'est uniquement un utilisant ayant ce problème.\n\nÉgalement on avait préconisé que vous supprimiez les caches. Merci de confirmer si ca marche maintenant.\n Date d\'ouverture 2021-06-04 19:05\n Source de la demande Helpdesk\n\n[2020-12-05 09:46] Privé : Non\n Rédacteur Joel Wambugu\n Description \nPour ce dossier merci d\'imprimer le duplicata. L\'encaissement s\'affiche deja dans l\'etat des encaissement journaliers.\n\nDate d\'ouverture 2020-12-05 09:46\n Source de la demande Helpdesk\n\nNombre de tâches : 0\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-290.1622833612.1442045104@GESCLIO', '[\"360\",\"360\"]', 'mailing'),
(3529, 'Ticket', 281, 14, 1, 0, 0, '2021-07-15 07:33:09', '2021-07-15 07:33:09', NULL, '[ONEAD #0000281] Enquête de satisfaction Erreur sur le Code anomalie C-estimé', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000281] Enqu&ecirc;te de satisfaction Erreur sur le Code anomalie C-estim&eacute;</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Erreur sur le Code anomalie C-estim&eacute;</p>\n<p>Date de cl&ocirc;ture : 2021-06-22 07:49</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_281_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_281_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Erreur sur le Code anomalie C-estimé\n\nDate de clôture : 2021-06-22 07:49\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_281_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-281.1626334390.2092791616@GESCLIO', '', 'mailing'),
(3531, 'Ticket', 288, 14, 1, 0, 0, '2021-11-22 07:15:48', '2021-11-22 07:15:48', NULL, '[ONEAD #0000288] Enquête de satisfaction Absence de nom de la mere', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000288] Enqu&ecirc;te de satisfaction Absence de nom de la mere</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Absence de nom de la mere</p>\n<p>Date de cl&ocirc;ture : 2021-06-22 07:49</p>\n<p>Invitation &agrave; remplir l&#039;enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_288_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_288_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI 9.2<br><br>\n\n</body></html>', 'Titre : Absence de nom de la mere\n\nDate de clôture : 2021-06-22 07:49\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_288_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', 'GLPI-288.1637565348.139957382@GESCLIO', '[\"358\"]', 'mailing'),
(3532, 'CronTask', 19, 16, 0, 0, 0, '2021-11-23 10:12:16', '2021-11-23 10:12:16', NULL, '[GLPI] Monitoring of automatic actions', 'j.wambugu@sulis.co.ke', 'M@gics Help Desk', 'j.wambugu@sulis.co.ke', 'M@gics Help Desk', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI] Monitoring of automatic actions</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>The following automatic actions are in error. They require intervention.</p>\n<p> <br /><a href=\"http://support.sulisea.com/index.php?redirect=Crontask_22&amp;noAUTO=1\">queuednotification</a> : Send mails in queue<br /> <br /> <br /><a href=\"http://support.sulisea.com/index.php?redirect=Crontask_30&amp;noAUTO=1\">telemetry</a> : Send telemetry informations<br /> <br /></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148	Nairobi	00200	Kenya<br />\r\nPhone: 	+254-20-3872607<br />\r\nFax: 	+254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Automatically generated by GLPI 9.2<br><br>\n\n</body></html>', 'The following automatic actions are in error. They require intervention.\n\nqueuednotification : Send mails in queue\n\ntelemetry : Send telemetry informations\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148	Nairobi	00200	Kenya\nPhone: 	+254-20-3872607\nFax: 	+254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI 9.2\n\n', NULL, '', 'mailing'),
(3533, 'Ticket', 220, 14, 1, 0, 0, '2021-11-23 11:06:30', '2021-11-23 11:06:30', NULL, '[ONEAD #0000220] Enquête de satisfaction Etat des échéancier  ', 'j.wambugu@sulis.co.ke', 'Joel Wambugu', 'isman.ali@sdsi.dj', 'Isman Ali', NULL, NULL, '{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}', '<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[ONEAD #0000220] Enqu&ecirc;te de satisfaction Etat des &eacute;ch&eacute;ancier  </title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p>Titre : Etat des &eacute;ch&eacute;ancier  </p>\n<p>Date de cl&ocirc;ture : 2019-03-05 13:02</p>\n<p>Invitation &agrave; remplir l\'enqu&ecirc;te <a href=\"http://support.sulisea.com/index.php?redirect=ticket_220_Ticket$3&amp;noAUTO=1\">http://support.sulisea.com/index.php?redirect=ticket_220_Ticket$3&amp;noAUTO=1</a></p><br><br>-- \n<br>SULIS East Africa Ltd<br />\r\n----------------------------------------------------------------------------------------<br />\r\nNo 1. Diani Close off OleDume Rd<br />\r\nP.O. BOX 79148  Nairobi 00200   Kenya<br />\r\nPhone:  +254-20-3872607<br />\r\nFax:    +254-20-3874534<br />\r\nhttp://www.sulis.co.ke<br>Généré automatiquement par GLPI<br><br>\n\n</body></html>', 'Titre : Etat des échéancier \n\nDate de clôture : 2019-03-05 13:02\n\nInvitation à remplir l\'enquête http://support.sulisea.com/index.php?redirect=ticket_220_Ticket$3&amp;noAUTO=1\n\n-- \nSULIS East Africa Ltd\n----------------------------------------------------------------------------------------\nNo 1. Diani Close off OleDume Rd\nP.O. BOX 79148 Nairobi 00200 Kenya\nPhone: +254-20-3872607\nFax: +254-20-3874534\nhttp://www.sulis.co.ke\nAutomatically generated by GLPI\n\n', 'GLPI-220.1637665590.256232976@pel.boxsecured.com', '', 'mailing');

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